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AI 客服国标合规知识库 (GB/T 47746—2026) — Claude Code MCP server

Enables AI agents to query the Chinese GB/T 47746—2026 customer support standard. Returns legal clause citations and an audit checklist with 61 verification items.

Install into Claude Code · Platform CLI: remote server All methods and platforms ↓
claude mcp add --transport http answers https://savantcat.cn/mcp
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What AI 客服国标合规知识库 (GB/T 47746—2026) does

This MCP server exposes five tools: list_questions, search_answers, get_answer, self_check_list, and standard_info. An agent can inspect rules for human-agent customer service handoffs, search clauses by keyword, or pull a complete 61-point audit checklist that highlights 5 veto criteria.

Connecting to the remote service requires no API tokens or package downloads, operating over streamable HTTP at https://savantcat.cn/mcp. If you run the Python code locally via Docker or server.py, the built-in DNS-rebinding security filter blocks external hosts until you add your custom domain to the allowed list.

What it helps with

  • verify customer chat bots against the 61-point GB/T 47746—2026 checklist
  • look up criteria for mandatory escalation to human support agents
  • inspect regulatory clauses for hybrid human-agent customer service
  • query compliance requirements without managing API credentials

Example prompts for the agent

  • Call self_check_list to retrieve all compliance requirements for GB/T 47746—2026
  • Find the five mandatory human-transfer conditions under standard GB/T 47746—2026
  • Search the compliance base for conversation history retention rules

How to install AI 客服国标合规知识库 (GB/T 47746—2026)

Platform CLI: remote server

claude mcp add --transport http answers https://savantcat.cn/mcp

Step by step, with commands for each platform: How to add an MCP server to Claude Code, Codex, Cursor, VS Code, Gemini CLI and more

Questions about AI 客服国标合规知识库 (GB/T 47746—2026)

How to install AI 客服国标合规知识库 (GB/T 47746—2026) in Claude Code?

Run claude mcp add --transport http ai-gbt-47746-2026 https://savantcat.cn/mcp in your terminal.

What does this MCP server do?

It provides tools to search and retrieve compliance requirements and audit checklists from China's GB/T 47746—2026 customer support standard.

Is an API key required to connect?

No key is needed. The public endpoint at https://savantcat.cn/mcp is read-only and open to any MCP-compliant client.

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