Winny — player complaint #62609, 2021-02-06: other

I have been a problem gambler for many years now and trying to stop, I have mainly gambled at N1 Interactive ltd Casinos, they currently have 25 casinos under their brand and I have self excluded myself on 24 of them saying I have gambling problems. Every month they open a newly named casino under their brand and allow me to gamble again. The newest this month being Winny, Maneki Casino and others that operate under N1 Interactive ltd even reopened my account multiple times while I clearly have a severe gambling addiction, I have lost many thousands combined to all casinos on their platform and when a family member passed away I lost all control and even took out big loans. I have verified myself by ID on many of their casinos and they always let me keep playing while I have litterally over and over asked them to permanently close my account a quick look in their database should show I keep PERMANENTLY self excluding myself but resign up when they show they have a new site under their brand. They are doing NOTHING to keep me from playing and gladly keep taking my money while I am ill I cannot fight my addiction this way. They have taken a lot of my money while they should protect someone who says he has a mental issue when it comes to gambling, I cannot even win because everything I win I put back into the casino. They should not be allowed to still take my money and I honestly feel if responsible gambling and player protection is a real thing I should get my money back because they know I am a problem gambler and know I wont withdraw succesfully.