William Hill — player complaint #4917, 2026-07-26: bonus terms
William Hill: a player complaint filed on 2026-07-26, about bonus terms. Published on Trustpilot. One of 224 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Just so people know. William hills deposit £10 as new customer and get 200 free spins is a scam. I added promo as they gave me when I was signing up. Wagered £10 as promised says then you get free spins, and I didn't. I contacted customer service, and they said there happy for me to wage £10 but to get 200 spins they want bank statements and passport and driving licence documentation. Huge scam and is to sell you details on to 3rd party's. Avoid at all cost and try somewhere like bet365 if you like to gamble on the off chance as I have never had a problem with them and always pay out within 5 mins. Got screen shots of how the customer service like to scam people at William hill if anyone wants to see.
