Tipbet — player complaint #65172, 2019-03-29: bonus terms
Tipbet: a player complaint filed on 2019-03-29, about bonus terms, 200 EUR in dispute, status — rejected. Published on CasinoReviews. One of 38 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about Tipbet: statuses, disputed sums, risk index →
I got to my e-mail an offer on 16th March 2019. "Hello [EDIT],
We’ve noticed that you haven’t been active recently.
So, to welcome you back in style we’re making it special for you to get off the ground with a little bit extra!
All you need to do is make your next deposit at Tipbet, and we’ll match it up to €100. You can claim your 50% Reload bonus on deposit page. But hurry, this offer is only for you and available until Monday, 18th March 2019 CET 23:59."
I made a deposit of €50 but I did not get the bonus. Before the deposit the saldo on my account was €283. There should have been the deposit and the bonus amount of €25 so the right balance should have been €358.
I contacted the Tipbet support, and after the conversation Tipbet took away money from my account and explained that "On your balance you had 283.50 euros from this balance, we removed the bonus 150 euros that you had received.
This was done as per rule 11 mentioned above."
So I made a €50 deposit but after that Tipbet removed money from my account because they said that last summer on July I had not fulfilled the bonus requirements. When I tried to make a withdrawal it did not work. And when I tried several times to make a bet, it did not work either. I have less money on my account after the €50 deposit today, - that is 208.50 euros - and I can not make a withdrawal or make any bets.
In my opinion this is clearly cheating and I hope you can help me to get at least my money back that should be €283 there was this morning. Now there is 208.50 after my deposit. I am sure I had fulfilled the requirements last summer and Tipbet only tries to cheat me from some reason. Maybe they have some difficulties.
So shortly: Tipbet sent me to my e-mail address [EDIT] an advertisement, which said: “We’ve noticed that you haven’t been active recently.
So, to welcome you back in style we’re making it special for you to get off the ground with a little bit extra
All you need to do is make your next deposit at Tipbet, and we’ll match it up to €100. You can claim your 50% Reload bonus on deposit page. But hurry, this offer is only for you and available until Monday, 18th March 2019 CET 23:59.”
I made a deposit and after that Tipbet removed right away my €50 deposit that I had just made plus 75 euros from my account. First they sent me an advertisement and asked to make a deposit, and after I did that that they took 125 euros from my account. Now the withdrawable amount is 133.50€ and the whole saldo is 208.50€, but when I tried to make a withdrawal, it did not work. I guess they have closed my account.
Best Regards
[EDIT]
Complaint data
- Case number
- #65172
- Filed
- 2019-03-29
- Status
- Rejected
- Category
- Bonus terms
- Disputed sum
- 200 EUR
- Place among complaints about Tipbet
- 34 of 38 by date, newest first
- Source
- CasinoReviews — original ↗
- Text
- 502 words, as published
All 38 English-language complaints about Tipbet — as a list by date; the summary, statuses and disputed sums are on the operator page.
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