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Stake— player complaints: 685 in English

685 Complaints
226▼ Last 30 days · was 308
0 Unresolved
4.8702403035417d Last complaint
29.9 Risk index
12% Resolved · of 26 with a known status
38% Withheld payouts among those
$42,741 · £189,600 · 29,000 INR +2 Disputed sums

Stake: 685 complaints filed in English across 4 platforms, disputed sums $42,741 · £189,600 and 3 more currencies. Most of them are about other (55%). Risk index 29.9. Texts below are the players' own words, as published on the source site; last complaint 2026-10-06.

What players complain about

Other 55% 374
Game fairness 17% 116
Withheld payouts 15% 103
Bonus terms 8% 52
Account blocks 4% 24
Verification 2% 16
Status unknown 659 Closed, no outcome 14 Rejected 9 Resolved 3

Sources

Trustpilot 658 CasinoReviews 25 Casinomeister 1 LCB.org 1

Complaints by month

12
02
03
04
05
06
07
08
09
10

Questions and answers

How many complaints are there about Stake?

The English-language record holds 685 complaints from 4 platforms; 659 carry no status from the platform. The latest one is dated 2026-10-06.

Does Stake resolve complaints?

Of 26 complaints where the platform recorded a status, 12% were resolved, 0% remain open and 35% were rejected as groundless, 54% were closed without an outcome. Withheld payouts account for 38% of them.

What do players complain about?

Mostly other — 55% of cases, then game fairness (17%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 685 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 29.9 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 685

10.09.2026 Trustpilot Other
-5 STAR
-5 STAR THIS IS I LEGAL ROBBERY ! STAY AWAY ! SCAMMER SCAMMER SCAMMER
10.09.2026 CasinoReviews Other Rejected
Stake.com - Responsible Gambling Breach
Responsible Gambling Breach - Account lucasonline22 - Medium Rare N.V. / Stake.com - Curaçao license OGL/2024/1451/0918 (displaying Anjouan license at time of events). PLAYER RESIDENT IN CÓRDOBA CAPITAL, ARGENTINA - ACCOUNT REGISTERED AND VERIFIED WITH CÓRDOBA ADDRESS. STAKE KNEW MY LOCATION. Stake does NOT hold a license from Lotería de Córdoba to operate in my jurisdiction. They were operating unauthorized in my province. 1. DETECTION AND FAILURE TO BLOCK: On 05/04/2026 at 22:23 my VIP Host Elizabeth (official Stake employee) detected in writing: "I feel you are anxious and I don't want you to have a bad experience, that's why I suggested a break". Under Curaçao RG rules this detection requires immediate temporary block and RG assessment. No block was applied. They continued giving bonuses. 2. EXPLOITATION POST-DETECTION: 02/02 and 03/02/2026 I requested $250k-300k USDT LOANS to my VIP hosts stating inability to deposit for 1 week. No RG protocol triggered. 03/04/2026 20:32-21:08 compulsive night messages: "please one more bonus 20/30 and I won't bother you anymore" / "please to get through the night". No block, more bonuses. 05/04/2026 20:35 chasing confession: "everything you give me in bonuses I leave again in Stake if I don't withdraw" / "I really want to keep playing". Host responded with more bonuses. 16/08/2026 I stated "I'm very anxious haha" and "I'm desperate to play". Same day VIP Host Manny increased my reload from $7.73 to $110 (+1322%) while in crisis. 3. HOSPITALIZATION IGNORED: On 29/04/2026 I was hospitalized in Córdoba Capital for gambling disorder (medical certificate attached). Stake allowed continuous deposits until 23/08/2026, almost 4 months AFTER hospitalization, knowing I am from Argentina. 4. LATE SELF-EXCLUSION AS ADMISSION OF GUILT: On 23/08/2026 at 11:57 ClaudiaT from Stake.com applied indefinite self-exclusion with Reason: "Concerning statements". This is a late admission after 5 months of ignoring concerning statements. No remediation offered for the 05/04 to 23/08 period where they allowed me to lose while detected as vulnerable. 5. DENIAL OF COMPLAINT RIGHT: On 26/08/2026 support denied Case ID. Email [email protected] bounces. Email [email protected] bounces. Breach of LOK Art 31 and CGA Art 5.5 that mandates Complaint Form and Case ID. Screenshots attached. 6. QUANTIFICATION OF HARM: 444 days registered, 162,534 bets (366 per day, 15 per hour 24/7), wagered $154M USD, 231 crypto deposits 5.7M USDT + 315 fiat deposits $388M ARS = 293k USDT. Total deposited 6,037,385 USDT, 52 withdrawals 4.9M USDT. Net loss post-detection 1,118,055 USDT + 323,000 P2P costs = 1,441,055.59 USDT claimed. Last 60 days 645 fiat deposit attempts (315 successful) - clear loss of control pattern. Full CSV attached. 7. MARKETING POST-SELF-EXCLUSION (ONGOING PREDATORY BEHAVIOR TODAY 07/09/2026): My account was officially self-excluded on 23/08/2026 for "Concerning statements". This proves the casino finally admitted my Responsible Gambling issue, but too late after 5 months of ignoring my concerning statements. Even after that self-exclusion, Stake is STILL sending me weekly bonus, reload and promo notifications via App and via Telegram from my VIP hosts until today 07/09/2026. This is intentional inducement to breach self-exclusion. They officially exclude me to cover themselves, but they keep triggering me with bonuses so I will request to lift the exclusion. Then they can say "the player asked to return". This is predatory behavior and forbidden under ALL Responsible Gambling rules. Direct breach of self-exclusion directed at a player from Córdoba, Argentina. I will attach screenshots of bonuses received AFTER the self-exclusion date as additional proof. REQUEST: a) Full Responsible Gambling breach investigation. b) Full refund of 1,441,055.59 USDT of deposits allowed while being a detected vulnerable player (05/04/2026 to 23/08/2026). c) Indefinite block maintained. d) Escalation to CGA for exemplary sanction and license review of Medium Rare N.V. if not refunded. e) Investigation for predatory post-self-exclusion marketing and operation without license in Córdoba, Argentina. EVIDENCE: Full PDF with 27 annexes with original Telegram chats, full CSV, self-exclusion email from ClaudiaT, hospitalization certificate from Córdoba, RG email bounce and Case ID denial, plus ongoing promo screenshots after self-exclusion.
10.09.2026 Trustpilot Other
Stake is good
Stake is good , no crazy bullshit just pure gambling good bonuses
10.09.2026 Trustpilot Withheld payouts
Stake is a scammer big scammer i have…
Stake is a scammer big scammer i have deposited 5000 in stake and on their site in terms and conditions they have written that within 24 hours deposit will be arrived but not its been 3 days and still am waiting their customers support they just keep on telling me that wait it will be credited in your account but no clarity from their side just wait how long i have to wait i didn't know just wait it if i didn't get my deposit then i will make sure that stake domain will not work in india and i am gonna file write complaint so they can't even operate in india and people don't get scammed by this scammers
10.09.2026 Trustpilot Other
Best Online Casino Best Selection of…And 10131X multiple Pay
Best Online Casino Best Selection of games , Instant Withdrawals Last Night I got a 10131 X on Sugar Rush Super Scatter And Withdrew Immediately and got the money in my bank Instantly
09.09.2026 Trustpilot Other
the best casino i've ever seen
The only casino you can use without worrying about your money being stolen or your account being suspended is STAKE. You can actually place a $30K bet at 13.00 odds and withdraw $400K. I saw one guy do it yesterday. The only thing I'd be happy to see from Stake is faster bet placement, so there's less time spent on pending.
09.09.2026 Trustpilot Other
Cash Out Available, But Repeatedly Rejected
I had an active live bet where cash out was available. I tried multiple times to cash out, but each attempt was rejected by the system. Because of this, I was later forced to cash out at a much lower rate and with a worse outcome.I contacted customer support and provided screenshots showing what happened. Unfortunately, the response I received was essentially that nothing could be done about it.In my view, this is not fair. If a cash-out option is being offered, customers should be able to use it. Repeatedly rejecting valid cash-out attempts and then forcing the user to accept a worse cash-out value later creates a very frustrating experience.
09.09.2026 Trustpilot Other
The number of slot choice is very good…
The number of slot choice is very good but the originals sucks a bit
09.09.2026 Trustpilot Other
Pay out on winnings is seamless and…
Pay out on winnings is seamless and fast. Great interface and ease of use. I would recommend Stake to anyone , anywhere and anytime 😊
09.09.2026 Trustpilot Other
Stake is the best platform I have ever played on. 💥💥💥
Here I hit my first and only max x and my largest payout ever, over $15,000.
09.09.2026 Trustpilot Other
Good gaming site
Good gaming site, lots of selection of slots and games. Love the poker cheap buy ins for huge prize pools. Also a decent amount of cash outs.
09.09.2026 Trustpilot Other
Best ever…
Best gambling website.This is number 1 for gambling & casino. Instant withdrawals. Money back with you in seconds.No limit on betting amounts. More promotional bonuses please but otherwise 100%
09.09.2026 Trustpilot Other
Top notch customer service
Top notch customer service. Very helpful and polite.
09.09.2026 Trustpilot Game fairness
Warning
I want to issue an objective and critical warning based on a closer technical look at how online casinos operate behind the scenes, especially regarding in-house games and crypto platforms.Many players overlook how random chance is actually managed. An important factor that becomes clear over time is that the longer an account is active and the more data the system collects on an individual player's behavior, betting patterns, and deposit history, the less likely it is to sustain wins.Modern platforms use dynamic algorithms that go far beyond a static random number generator. The system is fully capable of analyzing user profiles and adjusting gameplay accordingly. The illusion of fairness is often maintained through tools like provably fair hashes, but a hash only proves that a number was not altered after the fact. It does not protect against a manipulated game logic or scripts tailored to an account's history.Combined with the risks of mirror networks and live server scripts that can differ from certified versions, the operator retains total controlConclusion:Anyone believing they are playing with purely random and fair odds underestimates how much control the platform holds over individual user accounts. Long-term participation on such platforms heavily favors the house through behavioral tracking and dynamic code. Stay away from environments where the casino acts as the developer, host, and referee all at once.
09.09.2026 Trustpilot Game fairness
If you EVER win anything they will just…
If you EVER win anything they will just eat it right back has to be the greediest casino and owner out there. 5 months playing near daily and haven't had a winning month one time. I wager a lot too and im an experienced gambler. The support is horrible its always the players fault and stake is never in the wrong. They claim fair i dont believe for one second. When you check the bet archive it says ‘algorithm & whatever number algo they have you running on its not fully random. My advice keep your money, you will loose here.
09.09.2026 Trustpilot Other
Best casino overall
Best casino overall, maybe some more option on sport bets but other than that best casino
09.09.2026 Trustpilot Other
I want to thank Stake.us so much for…
I want to thank Stake.us so much for their expediency on my winnings. It was in my checking acct within 10 minutes..You guys are awesome. I will highly recommend you.
09.09.2026 Trustpilot Other
Fast cash out lots of bonuses love…
Fast cash out lots of bonuses love stake awesome staff on chat very helpful
08.09.2026 Trustpilot Other
The app is very user friendly has some…
The app is very user friendly has some of the best games to play and pretty much instant withdrawals when you win
08.09.2026 Trustpilot Other
Its all fun and games.Earning is a bit…
Its all fun and games.Earning is a bit complicating but all good.Must give more bonuses

241–260 of 685

How the risk index is calculated and how complaints are labelled — the method behind this section.

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