Stake — player complaint #2337, 2026-07-23: bonus terms
Stake: a player complaint filed on 2026-07-23, about bonus terms. Published on Trustpilot. One of 720 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Very disappointed with how Stake handled my $600 bonus dispute.I received an email stating that I would receive $600 for wagering $3,000+ on sportsbook events within 3 days. Before starting, I contacted Support to ask if there were any additional requirements and was told there were not. I also contacted Support again while completing the promotion and was never told I was ineligible.After completing the stated requirements, I was told I was “not eligible,” but Support could not tell me which requirement I had failed. The case is now being reviewed again, but the whole situation has been extremely frustrating and unclear.If there were additional eligibility restrictions, they should have been clearly communicated before I completed the promotion.
