Spinland — player complaint #65599, 2018-09-26: bonus terms
Spinland: a player complaint filed on 2018-09-26, about bonus terms, 900 USD in dispute, status — resolved. Published on CasinoReviews. One of 9 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Joined Spinland last week, received welcome bonus, played for couple of days, no amount higher than 4$ Can (to my knowledge), won 1200$, played a little more, achieved playthrough requirements, wanted to cash out 900$, I always cash out early part of my earnings, let's me know if the Casino is legit and fair, all good until Friday I received a notice from Spinland my winnings where confiscated under article 7,X gambled more than 5$ can, I was sure I didn't excepted maybe by glitch or mistake, some of their slots have a starting bet at 6$ can (I know why now...), my computer is sometimes slow, maybe I double clicked, still I reviewed my transactions (a lot...) in my account, I did see a bout on Napoleon at 4$ (lower then 5$CAN) (20 bids maybe) the rest of my bets (hundreds) is all low, I was looking for that one off at 6$, didn't see it, I asked them for the or instances where I broke the clause, no answer from them (4 days now).
