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Spinia — player complaint #62709, 2021-01-12: bonus terms

Spinia: a player complaint filed on 2021-01-12, about bonus terms, status — resolved. Published on CasinoReviews. One of 84 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2021-01-12 CasinoReviews Bonus terms Resolved

Spinia - max bet

Good day, I am having a problem with spinia.com. I have paid 50 euro and received a100% bonus. Now during the game I won 1600 euro on a 0.80 euro bet and played further to 1200 euro and wanted to cash out. Now they say that they don;t cash out because i played higher than 5 euro and that is true, but after winning on the low bet. they stand at their point and removed all my winnings and i am really devastated. Why am I allowed to bet more than 5 euro on a bonus play, when it's not allowed?? I won on a low bet, so why did I lose all the cash?? This aint fair! could you please help me out? My name is: Their terms and conditions don't say anything: https://www.spinia.com/terms-and-conditions And they have a hidden term and condition under the bonus where it says you can't bet more than 5 euro: https://www.spinia.com/promotions thanks in advance! kind regards,

Complaint data

Case number
#62709
Filed
2021-01-12
Status
Resolved
Category
Bonus terms
Place among complaints about Spinia
18 of 84 by date, newest first
Source
CasinoReviews — original ↗
Text
162 words, as published

All 84 English-language complaints about Spinia — as a list by date; the summary, statuses and disputed sums are on the operator page.

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