Slots.lv — player complaint #66210, 2017-10-27: account blocks
Slots.lv: a player complaint filed on 2017-10-27, about account blocks, 300 USD in dispute, status — rejected. Published on CasinoReviews. One of 6 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Slots.lv - Blacklisted as security risk and can't get verified
My issue is with being blacklisted by slots.lv. Two things were done on my end which at the time I did not realize were needs for alarm. I have a voice over IP number (google) that I signed up with as I use it for all things I sign up with. That's to prevent my cell number from receiving advertisements and spam calls. The second thing is that I have to use a proxy at work so that they do not see my playing a game while at work. I see their reasons for alarm in hindsight, but at the time didn't think it would be an issue. As such, slots.lv has blacklisted me not only on their site but all affiliates which are most reputable online casinos. I have spoken with them offering both my permanent cell phone number and any documentation they would need to verify me. My home address, social security number, credit record, etc. They will not resolve the matter. I have offered anything they need to resolve this so that I am no longer blacklisted. The woman on the phone simply will not work with me to resolve this misunderstanding.