SlotHunter — player complaint #63393, 2020-08-04: bonus terms
SlotHunter: a player complaint filed on 2020-08-04, about bonus terms, status — rejected. Published on CasinoReviews. One of 55 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about SlotHunter: statuses, disputed sums, risk index →
Hello, on 1st and 2nd August I deposited my Third deposit and got bonus on Slothunter. I deposited 100 euros and got 50 euro bonus and a 6000 wager.
I completed the wager within the terms and condition, never did a bet higher than 5 euros, after the wager was done and completed 100 percent I went higher with 10 euro bets.
I won a total of 7930 euros that I was supposed to withdraw, I sent in and verified my account and got a green light.
Suddenly the day I was about to get money from withdrawal they deleted my balance AND deleted the bet history and claiming that I broke the terms and conditions with higher than 5 euro bets per spin. This never happened. I have asked them for evidence of this but they wont budge at all, they wont help me out. They removed my bet history because they know its wrong of them to just take my money like that. I feel scammed by this licenced casino. I would never go this far if I knew I made a mistake during the wager, then its all on me, but in this case I did nothing wrong.. SO I have been trying to talk with support and different people but they wont answer me on anything.
I hope you guys will take a look at this, a 7930 euro loss like that is very sad for me.
I have evidence of my deposit and attempt withdrawal from that day.
Thanks..
Complaint data
- Case number
- #63393
- Filed
- 2020-08-04
- Status
- Rejected
- Category
- Bonus terms
- Place among complaints about SlotHunter
- 52 of 55 by date, newest first
- Source
- CasinoReviews — original ↗
- Text
- 254 words, as published
All 55 English-language complaints about SlotHunter — as a list by date; the summary, statuses and disputed sums are on the operator page.
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