QuickWin Casino — player complaint #15064, 2026-07-10: other
QuickWin Casino: a player complaint filed on 2026-07-10, about other, 940 EUR in dispute, status — resolved. Published on Casino Guru. One of 22 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
QuickWin Casino - Player's account remains open despite self-exclusion request.
The player from Germany had requested self-exclusion from Quickwin Casino due to gambling addiction on March 9, 2026, but the account had remained active despite confirmations of his request. He had sought assistance in closing his account permanently and reviewing potential refunds for his losses. The complaint was resolved after the casino officially closed the player's account and agreed to refund 940 EUR as part of the settlement. The refund was processed following the player's provision of payment details, and the player confirmed the resolution of the issue. We closed the complaint after the player marked it as resolved.
