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Paddy Power — player complaint #16166, 2026-08-13: bonus terms

Paddy Power: a player complaint filed on 2026-08-13, about bonus terms. Published on Trustpilot. One of 296 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-08-13 Trustpilot Bonus terms

Not worth playing anymore .

Not worth playing anymore .Customer service has turned into AI bots.They have reduced rewards massively for slots players and now don’t even allow you any free bonuses just free sports bets even if you don’t do betting .They suggested you can get a free sports bet which they will then transfer to slots bonus however when I questioned this as how would I get a free sports bet if I don’t play sports betting and also asked for their full t&cs to confirm slots playing would make you eligible for free bets they have refused to provide the information and just threaten safer gambling restrictions.Disgusted by their executive team especially Chrissie in her responses by email . She is extremely unprofessional and can’t seem to answer simple questions about their site .Would suggest you pass your complaints to someone else PETER JACKSON

Complaint data

Case number
#16166
Filed
2026-08-13
Status
Status unknown
Category
Bonus terms
Place among complaints about Paddy Power
158 of 296 by date, newest first
Source
Trustpilot — original ↗
Text
142 words, as published

All 296 English-language complaints about Paddy Power — as a list by date; the summary, statuses and disputed sums are on the operator page.

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