N1 — player complaint #61322, 2022-04-12: other
N1: a player complaint filed on 2022-04-12, about other, 7,663 EUR in dispute, status — resolved. Published on CasinoReviews. One of 153 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about N1: statuses, disputed sums, risk index →
On October 16, 2021, I unsubscribed from the CRUKS in order to have nothing to do with gambling anymore. Because I got into financial and personal problems, I excluded myself until January 2040 because I can't control myself.
On February 23, N1 casino sent me a promotion email that my account is active again.
"Your cooling-off period is now over and your account is activated again! Lots of breathtaking games from the best providers released during your absence. Now it's a good time to check them!"
Now I've spent all my money again and wonder how on earth this could have happened.
When I reported this on April 9, they changed their terms and conditions and I received an email. It also turned out that I could no longer transfer money to my casino account. My question is also outside of my gambling problem how it is possible that I was able to transfer money in the period from March 13 to April 9 while the terms and conditions are on the date of February 2, 2022. Because why was I able to transfer money during that period and not since April 9? I don't think this should ever have happened. Money was even transferred to my bank account which clearly indicated the Dutch address of my bank. So they had to know that I was from the Netherlands.
All this means that in my opinion the terms and conditions should be declared null and void and that I should get my money deposits minus withdrawals back.
Mail of April 9 "We want to inform you that your account was closed due to the fact that you are from a restricted country that are not allowed to play at our casino.
All the restricted countries are listed in our terms and conditions"
Complaint data
- Case number
- #61322
- Filed
- 2022-04-12
- Status
- Resolved
- Category
- Other
- Disputed sum
- 7,663 EUR
- Place among complaints about N1
- 24 of 153 by date, newest first
- Source
- CasinoReviews — original ↗
- Text
- 302 words, as published
All 153 English-language complaints about N1 — as a list by date; the summary, statuses and disputed sums are on the operator page.
Similar complaints about N1
- N1 Casino - no German license 2022-05-16 7,000 EUR Rejected
- N1 Casino - illegal gambling in Germany 2023-01-27 Resolved
- N1 Casino - Open new account 2023-01-13 Rejected
- N1 Casino - Interactive Disregards Issued Ruling 2023-09-10 Rejected
- N1 - Unlock account 2019-05-09 Rejected
The same complaint about other operators
- Stake 383 complaints in English
- Bovada 167 complaints in English
- Paddy Power 138 complaints in English
- BetFury 132 complaints in English
- Parimatch 127 complaints in English
How the risk index is calculated and how complaints are labelled — the method behind this section.