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Mount Gold — player complaint #60339, 2023-07-25: other

Mount Gold: a player complaint filed on 2023-07-25, about other, status — resolved. Published on CasinoReviews. One of 5 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2023-07-25 CasinoReviews Other Resolved

Mount Gold - Let me play even that i deposited over 2000 euro

Hello. I have been depositing a lot of money into mountgold casino. I was reading mountgold casino rules about deposit 2000 euro or more,that they should ask for my documents. Instead they have letting me play on the site for a while with different deposits and etc. I lost a lot of money and i feel if they would have been correct and been asking for my documents,i prob would not have been losing this much and play this much. I wish there for to get my money back what i have deposit over the months i played here. I will send you a picure of the rules aswell. And im about to contact mga about this aswell. I have proof of deposits before and what i lost etc. I locked myself from playing on this site. And after i emailed them about this,i got on my profile to upload documents. Its kinda too late now when i already been depositing over 4000 euros in a short period. I have pictures of the dates,how much i deposit etc. They let me play even i was self excluded on their other sites within same license number etc.

Complaint data

Case number
#60339
Filed
2023-07-25
Status
Resolved
Category
Other
Place among complaints about Mount Gold
1 of 5 by date, newest first
Source
CasinoReviews — original ↗
Text
196 words, as published

The summary, statuses and disputed sums are on the operator page.

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