Marathonbet — player complaint #6793, 2026-04-26: other
Marathonbet: a player complaint filed on 2026-04-26, about other. Published on Trustpilot. One of 121 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about Marathonbet: statuses, disputed sums, risk index →
I have contacted both official email addresses multiple times you mentioned in your latest response.No substantive reply from either address.Emails sent to the .com support addresses are returned as undeliverable (“not deliverable to you”).When I call the phone number (+44 203 318 1343 or others), nobody answers.The only response I have received so far comes from the UK team (Marathonbet.co.uk), who clearly stated they are not responsible for my account on marathonbet.com and advised me to contact the .com team.This is completely unacceptable. My case involves the sudden deduction of $2,991.92 on 11 April 2026 at 16:44 through more than 20 unexplained “Bet Settlement Corrections” right after legitimate Roulette winnings. All bets had settled correctly beforehand.My formal complaint PDF (which I already sent multiple times) is attached again to this review for transparency.My case should already be known internally at Marathonbet. Instead of generic replies, I expect the responsible .com team to:Confirm receipt immediatelyProvide a detailed explanation for every single correctionCredit the full $2,991.92 back to my account or allow unrestricted withdrawal within the next 5 business daysMy lawyers are fully briefed and included in all correspondence. I have already escalated to AskGamblers and will now proceed with formal complaints to the Curaçao Gaming Control Board, Swiss consumer protection authorities, and any other relevant bodies if there is no proper response soon.Marathonbet Team, please contact me directly and resolve this matter. Ghosting and redirecting between .com and .co.uk is not a professional way to handle player funds.
Complaint data
- Case number
- #6793
- Filed
- 2026-04-26
- Status
- Status unknown
- Category
- Other
- Place among complaints about Marathonbet
- 23 of 121 by date, newest first
- Source
- Trustpilot — original ↗
- Text
- 247 words, as published
All 121 English-language complaints about Marathonbet — as a list by date; the summary, statuses and disputed sums are on the operator page.
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