Karamba — player complaint #63406, 2020-08-01: other
Karamba: a player complaint filed on 2020-08-01, about other, 6,458 EUR in dispute, status — rejected. Published on CasinoReviews. One of 36 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Absolutely disgusting company, transactions of neat 6500 euros made on "my account" which I did not do. Yet they told me my email address and details had been self excluded from one of their sister sites which means that transactions under my details should not have been authorised in the first place. They claimed that the registration details were not the same even though my email, phone and address were stated as being exactly the same. Reporting them to the MGA and have already contacted my lawyer. Will sue them to the ground for breach of their own terms of declining transactions from self excluded accounts. They can say what they want, lets see what the gaming authority has to say.
I would appreciate your help in receiving my funds back as this is not fair.
