Jacks Casino: 10 complaints filed in English across 1 platform. Most of them are about game fairness (50%). Texts below are the players' own words, as published on the source site; last complaint 2026-09-15.
The English-language record holds 10 complaints from 1 platform; 10 carry no status from the platform. The latest one is dated 2026-09-15.
What do players complain about?
Mostly game fairness — 50% of cases, then bonus terms (20%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 10 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
There is no risk index here: no platform recorded a status for any of these complaints, and without a status the unresolved share cannot be known.
Complaints 10
15.09.2026TrustpilotGame fairness
Dodgy place , half of the games doesn’t work properly , roulette specially you can’t put bet on Zero never coming back h
Dodgy place , half of the games doesn’t work properly , roulette specially you can’t put bet on Zero never coming back here
14.08.2026TrustpilotGame fairness
Never play here!! They cheat players; they won't just cancel your bet if you hit the winning number!!
Never play here!! They cheat players; they won't just cancel your bet if you hit the winning number!!
17.05.2026TrustpilotBonus terms
Wish I could make a zero i used a promotion to deposit and maid several deposits and I eventually hit for 400 well my wi
Wish I could make a zero i used a promotion to deposit and maid several deposits and I eventually hit for 400 well my withdraw has been rejected there customer service stated and quote any funds that exceed 100 will be removed and 55 of the 100 issues a service fee for remaining transaction this app
26.11.2025TrustpilotWithheld payouts
The casino site cancels my withdrawal when I try to withdraw to my card. They respond with everything that has nothing t
The casino site cancels my withdrawal when I try to withdraw to my card. They respond with everything that has nothing to do with the matter, I have never experienced such poor service and a lying site. They say that due to money laundering you must wager your money that you have deposited as I have
30.10.2025TrustpilotOther
Terrible service( online casino), I'm happy that there are many more options. Sorry but that is not what your service
Terrible service( online casino), I'm happy that there are many more options. Sorry but that is not what your service department all about, I have a print screen of the whole conversation and that is not what you represent here....you should be ashamed to react like this when in reality it's tota
11.08.2025TrustpilotBonus terms
Read every before you deposit. I deposited$150 and they match 300% with is great. I did get up$2800 I was happy tried ca
Read every before you deposit. I deposited$150 and they match 300% with is great. I did get up$2800 I was happy tried cash out couldn't. I had to spin or spend $18000 before I could cash out yes $18000 and yes I played and played and lost every before I spent the $18000. So my advice would be dont
29.12.2024TrustpilotGame fairness
The win loss ratio is 90% in their favour per one euro spent. Avoid these scammers and report them like i am doing to th
The win loss ratio is 90% in their favour per one euro spent. Avoid these scammers and report them like i am doing to the gaming comission.
25.10.2024TrustpilotOther
Cant make a deposit for unclear reason and going to the chat is taking long time and when it’s your turn they tjust clos
Cant make a deposit for unclear reason and going to the chat is taking long time and when it’s your turn they tjust close the chat. Very misleading and looks like fraud
21.02.2024TrustpilotGame fairness
20.000€ + in 14 days and i had no chance at all....if you play this casino you will get a small win at first and then yo
20.000€ + in 14 days and i had no chance at all....if you play this casino you will get a small win at first and then you get nothing...klanternservice told me that its a game of chance and they have no control on how the machines play...I don't believe this for one moment...20.000 and I had no chan
10.09.2023TrustpilotGame fairness
More than 800€ played, nothing back. Totally scammers.
More than 800€ played, nothing back. Totally scammers.
