GGPoker— player complaints: 37 in English

37 Complaints

15▲ Last 30 days · was 2

0 Unresolved

8.5638219114699d Last complaint

23.3 Risk index

$116,317 Disputed sum

GGPoker: 37 complaints filed in English across 3 platforms, disputed sums $116,317. Most of them are about game fairness (54%). Risk index 23.3. Texts below are the players' own words, as published on the source site; last complaint 2026-10-03.

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What players complain about

Game fairness 54% 20

Other 19% 7

Withheld payouts 11% 4

Account blocks 8% 3

Verification 5% 2

Bonus terms 3% 1

Status unknown 34 Resolved 2 Closed, no outcome 1

Sources

Trustpilot 34 LCB.org 2 CasinoReviews 1

Complaints by month

Questions and answers

How many complaints are there about GGPoker?

The English-language record holds 37 complaints from 3 platforms; 34 carry no status from the platform. The latest one is dated 2026-10-03.

What do players complain about?

Mostly game fairness — 54% of cases, then other (19%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 37 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 23.3 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 37

03.10.2026 Trustpilot Game fairness

WORSE APP, NEVER PLAY HERE, THEY ARE NOT DESERVE NOTHING. ALL IS A SCAM.FOR 10 YEARS I PLAY POKER, I LEARN GOOD CARDS, W

WORSE APP, NEVER PLAY HERE, THEY ARE NOT DESERVE NOTHING. ALL IS A SCAM.FOR 10 YEARS I PLAY POKER, I LEARN GOOD CARDS, WAITING PARTS, OF COURSE YOU CAN'T WIN WITH EVERY CARD, BUT HERE????????? AA LOSING IN FRONT OF 22, ON THE RIVER 2. OTHER EXPERIENCES, KK INSTEAD OF 65, ENTER 665. HOW IS THIS POSS

02.10.2026 Trustpilot Game fairness

I don’t trust their system in the least. I’ve been a poker player for nearly 30 years and have played countless hands bo

I don’t trust their system in the least. I’ve been a poker player for nearly 30 years and have played countless hands both online and in live events. The RNG feels off, the river delivers the losing card far too often to seem natural. In my experience, it looks engineered to increase action, tilt pl

02.10.2026 Trustpilot Verification

GG Poker has a great site, fantastic games & tournaments and software but it totally lets its self down with despicable

GG Poker has a great site, fantastic games & tournaments and software but it totally lets its self down with despicable customer service, complex and long verification & recertification processes. Extremely limited deposit amounts and a total lack of transparency and communication despite them wanti

02.10.2026 Trustpilot Other

I entered GGPoker’s All-In-or-Fold game through the promotional-ticket area because I believed I was entering ticket-fun

I entered GGPoker’s All-In-or-Fold game through the promotional-ticket area because I believed I was entering ticket-funded play. Multiple game windows opened in rapid succession and action timers were already running while I was trying to understand what had opened and close the extra windows.My hi

29.09.2026 Trustpilot Withheld payouts

Scamers. They had stolen my Crypto. After weeks of stupid replies, I simply closed my account.

29.09.2026 Trustpilot Verification

I hade a bad time with this site the ask for a lot off information for 3 months bank statements to all your banks u tran

I hade a bad time with this site the ask for a lot off information for 3 months bank statements to all your banks u transfer money between drive license or passport and proof off address get the last two and want to no details off what I do for a living they do not need to no how much I have in ban

27.09.2026 Trustpilot Game fairness

App is rigged you will be beat on the river card 8/10 times, mostly an Ace. Algorithm favours the chip leader especially

App is rigged you will be beat on the river card 8/10 times, mostly an Ace. Algorithm favours the chip leader especially if the tournament is not on schedule. 100% not randomly dealt and you will get bad beat that’s what the game is revolved around. I played in a tournament and got beat by AA 8 time

27.09.2026 Trustpilot Other

ggpoker will never earn a dime of me again, they are a disgusting scam.

25.09.2026 Trustpilot Other

Can the geniuses at GG poker realise that the swiping motion to go all in or to move to the next table (which is basical

Can the geniuses at GG poker realise that the swiping motion to go all in or to move to the next table (which is basically abandoning the current hand) on Rush and Cash are very similar yet they lead to completely opposite outcomes. I have sometimes as a reflex wanted to go all in with pocket aces a

25.09.2026 Trustpilot Game fairness

The hundreds now of times I have had the winning hand until the river is a joke… having K’s is absolutely a losing hand

The hundreds now of times I have had the winning hand until the river is a joke… having K’s is absolutely a losing hand over 88% of the time even though statistically it is supposed to be the 2nd best hand….I can 100% say after playing this site for 2 years it is rigged and if they want to check my

23.09.2026 Trustpilot Game fairness

GG poker the kings of the 2 outers. This is such a common occurrence. If you know you're losing, just call. The cards wi

GG poker the kings of the 2 outers. This is such a common occurrence. If you know you're losing, just call. The cards will fall for you. They aren't even trying to hide it.

21.09.2026 Trustpilot Account blocks

Extremely disappointing experience with GGPokerIt seems that GGPoker is happy to accept your money when you lose, but th

Extremely disappointing experience with GGPokerIt seems that GGPoker is happy to accept your money when you lose, but things can become very different when you start winning.My account was blocked after I had been playing and winning. GGPoker requested a video verification, which I completed and sub

21.09.2026 Trustpilot Game fairness

All rigged, poker soft is one of the worst.Slots are terrible. RTP NON EXISTENT.AVOID AVOID AVOID!!!

20.09.2026 Trustpilot Game fairness

I can say one thing for sure: you have a much better chance of being profitable playing slots than playing poker on this

I can say one thing for sure: you have a much better chance of being profitable playing slots than playing poker on this site.When you lose 90% of your flips and all-ins with the better hand, it becomes crystal clear that the RNG here is heavily rigged. Apparently, they don't even bother trying to h

20.09.2026 Trustpilot Bonus terms

Worst poker site ever .“welcome bonus” is not why it says on the tin. They also suspended my account and customer servic

Worst poker site ever .“welcome bonus” is not why it says on the tin. They also suspended my account and customer services wanted me respond and confirm my spending habits . Played email ping pong for a couple of days and deleted the account due to cheeky replies from the care team. Bloody worst cu

03.09.2026 Trustpilot Withheld payouts

This site is utter bullshit, i had to wait over 4 days for a withdrawal then they send me a mail saying "We have manuall

This site is utter bullshit, i had to wait over 4 days for a withdrawal then they send me a mail saying "We have manually failed your ETH withdrawal, on the basis that we no longer allow ETH deposits or withdrawals to be used on our platform" Save urself the headacke, do not waste ur money here Tota

01.09.2026 Trustpilot Game fairness

Their system is so arrogant. They blatantly throw out high hands to get people to bet so they can increase rake in cash

Their system is so arrogant. They blatantly throw out high hands to get people to bet so they can increase rake in cash games and close tournaments out faster. Outdraws happen an incredible number of times and far exceed statistics. If you want to play the free games fine but never spend any amount

29.07.2026 Trustpilot Other

This website double charged me for a deposit and will not reimburse me at all. That means that this website is stealing

This website double charged me for a deposit and will not reimburse me at all. That means that this website is stealing from its customers.

29.07.2026 Trustpilot Game fairness

90 percent favourite,lose 9/10 game is rigged. Removing funds avoid.

26.07.2026 Trustpilot Game fairness

Ya, GG will go the way of Pokerstars. We will find out they were dishonest in more ways than gameplay. The runouts and t

Ya, GG will go the way of Pokerstars. We will find out they were dishonest in more ways than gameplay. The runouts and tilted tables are a bit ridiculous. With A A never being a winning hand for weeks, and "certain" people heavy chip calling AA KK etc with 8 4 etc and winning, often. (It truly is r

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How the risk index is calculated and how complaints are labelled — the method behind this section.