FortuneJack— player complaints: 122 in English

I AM ENTITLED TO MY TRUE REVIEWS AND NOBODY ELSE CAN TAKE THIS AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THE MORE THEY FLAG ME MUCH MUCH MORE I WILL REPOST MY REVIEW AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I don't understand why I'm being bullied? Команда TrushPilot. I sent my email and letter number to this casino, after which, a month later, they again request an email and allegedly want to understand the situation, now they again require clarification of the data. What kind of inadequate people work in this casino? when will you contact me? why write so that I write to you by mail if you do not answer? They took the money and cannot figure out what to do next. They can't find it, they just laugh. Fraudsters who needed to be proven. After posting and providing my details, no response or explanation from the casino. A few days ago, I received a notification that Fortuna Jack was complaining about my review and asking the team to delete my comment. They hire people and write fake comments. You suspended my account without legal proceedings, first you referred to me abusing a bonus you yourself provided, then you said I used an IP address that was involved in fraud, and at the end you accused me of creating multiple accounts by refusing to provide evidence. I don't understand at all why it is necessary to create two accounts??? What nonsense??? What is it for??? I already wrote to you at the post office, stop lying, I contacted you repeatedly, but you pretend to know nothing, the Trush Pilot team I can provide evidence that these are liars and scammers, just don't delete my comment

This is the number one scammers in the world, my account was closed and refused to pay out the winnings, they accused me of abusing the bonus they themselves provided, then accused of creating several accounts then the final accusation that my IP address earlier was involved in fraud, which is amazing IP address can be dynamic and the user can not affect it in any way, in short full immoral scoundrels. That is, this casino earns money just at first they allow you to enter via VPN from countries that they themselves prescribe in their rules as ,,forbidden, allow you to make money (as in my case) and as soon as you win immediately ban - this is their trick, without explanation without providing evidence all two accounts bye bye money will not pay. So did and with me at first 4 days of silence, then a week could not give the exact reason for blocking the account. My jekam at registration is information for the casino, if this casino is not scammers let them provide in the public domain information about the blocking of my account.my comment about the casino fortune jack is legal because I wrote my email and my personal data, I have the right to decide for myself whether to distribute them or not because this data is mine and they took my money and are trying to avoid answering, so I think that my comment does not violate the rules, I decide to publish my data or not

Scamming company. Took some bets there, while inplay when my bets was winning they just cancel it, when you were loosing they of course letting bet continue. JUST AVOID THEM.Support saying match was suspicious etc, no worth to try it.EDIT: GOOD JOKE THIS REPLY, WHEN YOU WILL BE WINNING THEY CAN CANCEL EVERY BET THEY WANT, JUST AVOID

Fraudsters, all I can say.I had won 0.13709eth, I wanted withdraw it, I passed their KYC over 3rd party but after that they just simply closed my account and stole my balance, without any reason. After contacting ADR to resolve the issue because they were ignoring me, they forged the evidence that my kyc was invalid.Total fraud I don't recommend anyone to register and play there. They will make everything to just not pay you!

Please stay away from this casino. Minimum withdrawal is 50$ and they require you to wager the deposit 2 times of the deposited amount. After you deposit you will be trapped and you will be unable to withdraw because of these two unfair rules. Just stay away from this casino and save your money.I lost so much money by your rules can you pay me back my losses? My username is winner5644

I’m writing this review because I have encountered complete disregard from the JackToken project, and since FortuneJack launched this project under its brand, it should also be held responsible. Many promises were made before and during JackToken’s launch, but almost none were fulfilled. The project advertised a presale at $0.04, staking programs, multiple gaming platforms, and other token utilities, including regular airdrops, raffles, and DAO governance.In reality, the presale failed and was never resumed, the TGE (Token Generation Event) was delayed for months, and when it finally happened on 26.06.2025, there were no instructions on how to use the token or import it into wallets. The token launched on the Solana network instead of BNB without any explanation. Staking was never implemented, and none of the promised utilities—Jack’s Game Studio, P2P Sports Platform, VR Poker Network, or raffles—were delivered. The community received almost no communication via Discord or Telegram, and users asking critical questions, including top token holders, were banned.Months have passed since the TGE, nothing has been delivered, and FortuneJack casino continues to operate as if nothing happened. Based on this, I cannot recommend investing in JackToken or expecting any of the promised features to be completed.

I want to share my experience with FortuneJack and their affiliate program, to warn both affiliates and players about how this company operates in a dishonest and dangerous way.I collaborated with FortuneJack through a girl who works for them, their Affiliate Manager, to promote their website via 5 paid live streams. The agreement was simple and clear: 50% upfront payment, 50% upon completion of the 5 streams.After receiving the first payment, I fulfilled my part, completing all 5 live streams as agreed.When I asked for the remaining payment, The Girl started making up excuses, claiming they would only pay after seeing "tangible results" (FTD). This condition was never part of the original agreement, and I have full chat logs to prove it.When I requested clarification, she stopped responding, and a few hours later, she deleted the entire chat and blocked me.I then tried to escalate the issue by contacting another affiliate manager at FortuneJack, providing all the proof of my work. This person also read my messages and blocked me immediately, without giving any reply.Later, I reached out to the girl on Instagram, hoping to resolve things professionally. Instead, she insulted me, calling me a "psychopath", and explicitly threatened to write a report about me to ruin my reputation in the industry, claiming that I don't bring results and that I’m the scammer, with the clear intention of making sure I would never work with any other brand again.I want to make it very clear that I have been collaborating for years with several reputable brands in the casino and crypto sector, consistently delivering real, organic, and high-quality traffic with daily FTDs.The brands I work with — including during the same period I was promoting FortuneJack — are extremely satisfied with my performance and results.FortuneJack's accusations are nothing more than a cheap excuse to avoid paying a completed deal after receiving the work.This situation has escalated from a simple unpaid invoice to a serious case of affiliate abuse, personal intimidation, and defamation.I strongly advise anyone reading this to:- Never work with FortuneJack's affiliate program.- Never deposit money on this site.If this is how they treat their partners, you can imagine how they treat their players.FortuneJack has proven to be an unreliable, toxic, and dangerous brand for anyone who works seriously and professionally.Stay away from them.

They pay out but what they do doesn't deserve more than 2 stars.3 installments every 12hours. Initially, each up to 350 USDI had over 1400$ in balance and they tell me to make 3 withdrawal 350$ each, funnyI can't request new withdrawal after 12h, It really take 18hours at least to enable this option on my accountBig clowns

FortuneJack launched JackToken as a supposed crypto project tied to their platform. They promised clear utility, including casino integration and user benefits. However:In December 2023, they announced the launch, but it never happened.In March 2024, FortuneJack removed all mentions of the project from their website without explanation.They released an irrelevant minigame that had no connection to the token.On March 31st, they posted a statement full of excuses and vague promises.Then they went completely silent for over two months.On June 2nd, 2025, they returned with another cryptic announcement, hinting something was “coming soon.”On June 25th, they posted again, sharing a contract for a token called “Jack” with zero liquidity, priced 30 times lower than the presale, and currently not even sellable.To date, users haven’t recovered their investments, there’s no real functionality or utility, and everything points to a carefully executed scam while FortuneJack tries to disassociate itself from the mess.FortuneJack lanzó JackToken como un supuesto proyecto cripto vinculado a su plataforma. Prometieron una utilidad concreta, incluyendo integraciones con el casino y beneficios para los usuarios. Sin embargo:En diciembre de 2023, anunciaron el lanzamiento, pero nunca se concretó.En marzo de 2024, FortuneJack eliminó toda mención del proyecto de su web, sin dar explicaciones.Sacaron un minijuego irrelevante que no tenía conexión con el token.El 31 de marzo, publicaron un comunicado lleno de excusas y promesas vagas.Luego desaparecieron casi por completo durante más de dos meses.El 2 de junio de 2025 volvieron con otro comunicado críptico, insinuando que algo ocurriría “pronto”.El 25 de junio, publicaron otro mensaje compartiendo un contrato de un token llamado “Jack” sin liquidez, a un precio de mercado 30 veces menor que el de preventa, y sin posibilidad de vender.Hasta la fecha, los usuarios no han recuperado su inversión, no hay funcionalidad real ni utilidad, y todo indica que ha sido una estafa cuidadosamente ejecutada mientras FortuneJack intenta desvincularse.

I've been trying to contact Fortunejack since May 1st and no one has responded to a single email, they remain completely silent. I speak to the live chat and they just repeat the same answer: "I have no power to resolve this, respond to the email you received." The problem is that I've already responded several times, every day I send a new email and no one says anything. My money is stuck on this platform. I ask all of you who read here to be careful. From what I've noticed reading the Trustpilot comments, this seems to be a recurring issue with Fortunejack. They refused the KYC that was requested by email for no reason. I've already informed them that if it were necessary I would do the same nonsense. My username is: martelopi

Good afternoon, after my account was restricted, they informed me that they needed to speak to me via Skype.I provided the necessary contact information but they have not contacted me yet and have not responded to my email!

It's been 48 hours since I requested a withdrawal and they haven't credited the amount to my wallet. They don't resolve anything in the chat and my account is already verified.caroliceID: 3664380

my nickname is Laaaaalau7! I deposited money to play in this casino - I lost it. Then they gave me a cashback of about 50 dollars, from which I won 216 dollars in slots and roulette if I'm not mistaken and then they simply blocked me, deleted my account. They haven't responded to my email for 2 weeks. Just silence. I don't know anything in the online chat and they say wait for an answer by email. This is a very small amount, but even so, this casino deceived me! They are just scammers!!!!! Don't deposit money there! It's a scam!

Deposited three times, lost first two deposits and wasn't asked for anything, deposited a third time and made some decent winnings, great i thought i would withdraw. Withdrawal gets rejected and their team is telling me theyll only let me withdraw my initial deposit even though i successfully kyc'd myself. The definition of scammers.

They ban you for multiple accounts when you have to withdraw your winnings .... my name on the site was tekinroa13 .

My experience with FortuneJack.com has been nothing short of a nightmare. This casino operates in an incredibly dishonest and unethical manner, refusing to pay out my legitimate winnings and then hiding behind retroactively altered terms and conditions to justify their actions.After I won a substantial amount, they suddenly claimed that their terms and conditions includes a max win clause. However, I have concrete proof that they provided the wrong registration dates too fit their claims. This is a straight out fraudulent move.To make matters worse, their customer support is completely non-responsive. Any attempt to get answers is met with either silence or vague, unhelpful responses. Instead of resolving the situation fairly, they chose to block my account entirely, cutting off any access to my funds and preventing me from even discussing the issue further.This kind of behavior is completely unethical and unfair. FortuneJack.com has demonstrated that they do not operate in good faith and will change their rules whenever it suits them to avoid paying players out. If you’re considering playing here, I would reconsider—this is not a trustworthy casino, and you could find yourself in the same situation as me.I strongly advise against depositing any money with FortuneJack.com. A casino that accepts 800k in deposits then refuses too payout 693k, refuses to communicate, and actively blocks players when challenged should not be allowed to operate. That extreme precaution.

Scam, claims I have signed up with multiple accounts after my roommate signed up to the platform on the same WiFi network as me (on a completely different device). Not fair and wish they considered the possibility of different people living in the same house and using the same network to sign up for their platform.

You guys banned me for multiple accounting when I clearly had one fake website avoid at all cost!!!

I recieved an email from fortunejacks casino for free money no deposit so I checked it.out I hadn't played in a couple years. Because the first and only deposit I've e er made there I lost to easy and to quick with medium.bets and they played some withdraw shady stiff then I couldnt withdraw because I had to play through the amount of that I deposited before I could withdraw that's bs and they know it well an t quas I checked it out and I activated it and chose a game which was northern heat which had something that said infinite bonus stage spins so I bet $2 a bet and what do you k ow 2nd spin was.bonus stage and to this day for 2.days straight my infinite spins haven't stopped there at like 1.4k spins and the money won is at like $2.7 and the free spins been spinning and winning for nearly 2 days I knew right then they where scammers tyi g to get me to make several.deposits and tell.me if I make.a deposit I'll get the winning. From the bonus it's bullshit that they even get away with thos kind of bullshit fortunejacks casino is officially a scam downstairs matter what anyone else says there a scam online casino.and truly I'm afraid to say most online casin os today are definely scam casinos I've been playing since they first came out with online casinos and they was.decebt back in them days now there all scammers and there allowing them to have there license it's crazy and good luck stick to the reality real life in person casinos online casinos are scammers