FanDuel: 181 complaints filed in English across 2 platforms, disputed sums $275. Most of them are about game fairness (40%). Risk index 11.2. Texts below are the players' own words, as published on the source site; last complaint 2026-10-06.
The English-language record holds 181 complaints from 2 platforms; 180 carry no status from the platform. The latest one is dated 2026-10-06.
What do players complain about?
Mostly game fairness — 40% of cases, then other (28%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 181 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 11.2 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 181
09.06.2026TrustpilotWithheld payouts
Scamduel
Finally won. Now they holding my money. I won Friday and Monday they finally released some of my money and now withholding funds for upto 3 business days when they policy clearly says 72hrs
06.06.2026TrustpilotOther
I have a fanduel account
I have a fanduel account - never had any luck whatsoever with this company - now after reading other reviews, i'm going to uninstall the app. Goodbye hope you go out of business!!
04.06.2026TrustpilotGame fairness
I continually came back over and over…
I continually came back over and over thinking Id get a win. Money goes straight in a toilet and never giving a bump. Bonus games and hilarious when you actually hit one. Other sites same games way different outcomes. I have been online gambling since it started way back circa 97 and have played every site possible and hit wins and cash outs regularly. I have never seen anything like it, they must be on the take rn and there is zero reward. No joke just get a match and light your money on fire, these guys are thieves. Straight up. Lost my business!
02.06.2026TrustpilotBonus terms
DO NOT USE THIS PLATFORM
DO NOT USE THIS PLATFORM. You can be level 4 every month vip whatever and you get absolutely no rewards. If I could them a 0 on here I would. Also filed complaint with BBB. Use BETMGM BET365 even BALLY ANYTHING IS BETTER THAN FANDUEL
02.06.2026TrustpilotGame fairness
Awful payouts
Awful payouts, dropped thousands into various slots and won $250 at most after months of playing, BETMGM and Borgata pay out way better and have better bonuses and promotions. Slots always glitch and slow down lately too seems like they rigged the machines
01.06.2026TrustpilotGame fairness
I couldn't believe it!!
I couldn't believe it!!! I deposited $150, and no matter what slot I went to, I couldn't get a bonus round. i was only betting 20 cents per spin, but still not a single bonus round. Strangely, when I was down to just $5 left, I started getting 2 of 3 bonus symbols left and right. But still no bonus round. It's as if the slots were rigged to make you think you're about to hit a bonus round if you just deposit another $10.....then you deposit another $10 and can't even win more than the 20 cents per spin your betting.I'm sure they're regulated by the same politicians who's pockets they're padding.
01.06.2026TrustpilotWithheld payouts
Fanduel Predicts is totally garbage
Fanduel Predicts is totally garbage. Do not EVER use it for your betting because you will have EXTREMELY hard time to withdraw the money until you lose all your $$$. Do NOT play it unless you want to throw your $$$ out of the window. I already had horrible experiences & NEVER touch it again
31.05.2026TrustpilotGame fairness
Fanduel does not let you win
Fanduel does not let you win . It takes 500 dollars to hit one bonus trust me in this ..... Go to a casino or experiment with other slot apps . I just sent literally 600 dollars and didn't hit a bonus ...I dint know if they going out of business or what but they different then last year
29.05.2026TrustpilotGame fairness
Bonnie Blue casino experience right…
Bonnie Blue casino experience right here!!!! $5000 total spent and not a thing. If you want to get hotel chaired while you lose money play this app!
29.05.2026TrustpilotGame fairness
I hit the big jackpot I’ve been waiting…
I hit the big jackpot I’ve been waiting for. I hit the exact same hit at an actual casino in Cleveland and won just over $1,600.00. It was on Timberwolf. I hit 7 men, and two multipliers (x5 and x3). The game gave me all the figurative fireworks and says YOU DID IT!! On the screen. But my balance never changed. I reached out to customer service and they told me that there was no record of the hit and basically I’m out of luck. I immediately deleted my account and I’m telling everyone who will listen to do the same. It’s a scam.
29.05.2026TrustpilotOther
Definitely spam
Definitely spam. Yall will delete my review bc I don’t have pics but why would I have pics of spam??
28.05.2026TrustpilotAccount blocks
All right fanduel big scam
All right, so I recently opened an account with FanDuel and I wrote my password my login down apparently when I tried to go back in to login and you know place my bet what not it wouldn’t let me get into my account and I tried and I tried to unlock my account $50 to 100 I placed in there which I still have in there that I can’t get. I called customer service and they claimed that they sent the link to help me fix my account but they didn’t basically what I’m saying is that customer service is BS they’re taking your money their money hungry all right if you’re reading this Mark my words do not use FanDuel. Do not use their promotions it’s BS. They do not try to help the people they are money hungry I’m spreading this on every platform. I possibly can OK. Do not use FanDuel. I repeat do not use FanDuel. If you wanna waste your money go ahead, but don’t say I didn’t warn you. Have a good day.
23.05.2026TrustpilotGame fairness
Horrible online casino don’t even waste…
Horrible online casino don’t even waste $10 on here games glitch freeze take your bonuses live chat is horrible!!!!
22.05.2026TrustpilotGame fairness
Highly disappointed and FanDuel and…
Highly disappointed and FanDuel and quite honestly I think they're just a bunch of ripoffs. In the beginning when I first started playing FanDuel I was actually heading then as they realize that I was hitting every single slot game started glitching messing up. Customer service is complete and utter garbage as they claim there's nothing wrong on their end it's always the other person playing that has the issue and they never resolve anything all they do is take take. I have lost thousands on FanDuel only to never be compensated back with any promotions. Vandal needs to be shut down investigated and everyone that has lost money due to their horrible casino slots or live casino slots or any live bets should be recompensated for their loss. FanDuel shame on you and you guys need to do better and not take everyone's money.
21.05.2026TrustpilotOther
I used to love FanDuel...my favorite…
I used to love FanDuel...my favorite actually. Then, they switched to cash only and the experience changed pretty much overnight. It is difficult to win a bonus when playing the games, and when you do they are super small. Try BetMgm. While you still lose money, you are able to win enough to play for a long period of time and actually have some fun with the chance of winning a larger bonus. Boo to FanDuel. I know that your profit must have been cut in half when you were (likely forced) to stop taking credit cards, but now you are just an online gambling site where people can burn through their hard earned money. No fun.
21.05.2026TrustpilotGame fairness
Fanduel Fanduel I never ever liked…
Fanduel Fanduel I never ever liked FanDuel they will glitch and having losing plays already going so soon u bet it instantly loses only with losing bets they will literally glitch you so bad I have wifi and my phone on saying no Internet connect so u can't cash out even though your play is winning it's already settled like they in 30minutes live in already knowing what's going to happen this app Is horrible they will do everything so u won't win keep changing line taking them away glitching over and over and over keep logging you out they ass need to get sued Weird ass app or shutdown I know I'm not the only person who agree to ta that's why I first excluded ts so ass and finessed out boa
21.05.2026TrustpilotGame fairness
ROBBERS OF YOUR HARD EARNED WORK MONEY
THIS IS ABSOLUTELY, UNEQUIVOCALLY, POSITIVELY ONE OF THEEE WORST ONLINE GAMING SITES GOING. THEY WILL TAKE TAKE TAKE AND TAKE YOUR HARD EARNED MONEY FROM YOU. IF YOU LIKE YOUR MONEY AND WOULD LIKE TO KEEP OR ATLEAST SPEND IT ON SOMETHING YOU WILL LIKE AND WILL GET A TANGIBLE ITEM DON'T GO TO FANDUEL,,,,,SCAMMERS STRAIGHT UP.
17.05.2026TrustpilotWithheld payouts
I won 600 dollars yesterday which was…
I won 600 dollars yesterday which was Friday May 15 and never received my money. I can’t get a hold of a live agent. I will never play FanDuel again
17.05.2026TrustpilotBonus terms
Do not take any of their promotion it's…
Do not take any of their promotion it's a scam. They will offer you something and then add in the fine print something completely different. Garbage organization just go okay on draftkings.
14.05.2026TrustpilotGame fairness
Fan Duel has a habit of not honoring…
Fan Duel has a habit of not honoring bets. Knowing a player is hurt and they put him in to be bet upon, player gets taken out due to injury and fan duel did not cover bet. They also had a Kentucky Derby special where if u bet and lose, u get money back in bonus bets. That never happened. Placed bet and it doesn't show bet, but it showed they took the money. SMH. On 4 occasions they made poor excuses to cover bets due to injury even when it showed they were injured. Then they want u to go through this chatting service that drops a lot or they do the we get back to you. HORRIBLE CUSTOMER SERVICE! BE AWARE OF THE INJURY BET PROTECTION, IF A PLAYER IS COMING BACK FROM AN INJURY, FAN DUEL WOULD PUT HIM IN TO BET ON, BUT IF THE PLAYER IS TAKEN OUT DUE TO THE INJURY NO MATTER IF ITS IN 1ST QUARTER OR IF YOU HAVE BET PROTECT PLUS, BOTTOMLINE YOU WILL NOT BE COVERED. PLAYER WAS TAKEN OUT AFTER ONLY PLAYING 3 MINUTES IN 1ST QUARTER AND THE PLAYER WAS STILL BEING AN OPTION TO BE BET ON IN THE 2ND QUARTER SHOULD SAY EVERYTHING YOU NEED TO KNOW. ITS BAD BUSINESS!