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FanDuel— player complaints: 181 in English

181 Complaints
43▲ Last 30 days · was 22
0 Unresolved
5.5775421992593d Last complaint
11.2 Risk index
$275 Disputed sum

FanDuel: 181 complaints filed in English across 2 platforms, disputed sums $275. Most of them are about game fairness (40%). Risk index 11.2. Texts below are the players' own words, as published on the source site; last complaint 2026-10-06.

What players complain about

Game fairness 40% 73
Other 28% 51
Withheld payouts 14% 26
Bonus terms 12% 21
Account blocks 4% 8
Verification 1% 2
Status unknown 180 Resolved 1

Sources

Trustpilot 180 CasinoReviews 1

Complaints by month

04
05
06
07
08
09
10

Questions and answers

How many complaints are there about FanDuel?

The English-language record holds 181 complaints from 2 platforms; 180 carry no status from the platform. The latest one is dated 2026-10-06.

What do players complain about?

Mostly game fairness — 40% of cases, then other (28%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 181 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 11.2 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 181

25.08.2025 CasinoReviews Withheld payouts Resolved
Fanduel - Withdrawal Complaint
On Thursday 8/21/25 I requested a Withdrawal of $275.00 in which was Processed, Approved, but NOT complete. After being informed it will be “Complete” and deposited onto my Debit Card within 24hrs things took a turn. After approx 48hrs i had emailed Fanduel. Their Customer Service Agent ▇▇▇▇▇ explained to Me that many Customers has had their requests into a “Stuck Withdrawal.” Including my own. I am not sure what this even is or means other than ▇▇▇▇▇ said Fanduel was working on it. No ETA or anything. After several days I had seen on Social Media thousands of Customers were complaining about not receiving their funds and that their accounte were being suspended because of aggressive questioning. This also happened to me. My account was then suspended. Today Fanduel informed People (Not me however) that refunds were given back to those who had “Stuck Withdrawals.” Including Myself. However i am now unable to access My account. I was initially told by a Customer Service agent once refunded they could initiate the withdrawal for me since my account was still suspended. That changed today once they released the refunds. Now i am being told they can not access my account that the accounts team had to do so. I was then told the accounts team would be contacting me via email. I have not heard anything from them. Fanduel is holding/stealing My Property and I want it back! Please help me. I have screenshots of conversations and promises by Fanduel. I also have very inconsistant answers from them as well. Sincerely, ▇▇▇▇▇▇▇▇▇▇

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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