Casumo — player complaint #20602, 2026-09-02: other
Casumo: a player complaint filed on 2026-09-02, about other. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
AVOID AT ALL COSTS!!! If I could give a minus, I would! I’d noticed the stake being taken was more than the stake shown in play. All winnings were paid at the lower stake shown, not the higher stake unlawfully taken. The customer service is absolutely shocking! They agreed the stake taken was incorrect and they’d been taking more!Winnings haven’t been added back to balance correctly either. I just want what I’m owed. Nobody has got back to me. It’s been two weeks now!
