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Casoo — player complaint #64689, 2019-09-10: bonus terms

Casoo: a player complaint filed on 2019-09-10, about bonus terms, status — rejected. Published on CasinoReviews. One of 10 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2019-09-10 CasinoReviews Bonus terms Rejected

Casoo - casino burned my funds without any reason

hi This complain is about the new casino called casoo casino.Sisters casino to casino vino and playvino.I start to play her for about a mounth ago.I have a welcomebonus on my 4 first deposit but i did not win.Later this evening i try 3 new deposit without any bonus and begin to win.Nex day i tryed to take a withdraw at 1531 euro from my account they told me i must remove the old wagring from my account. When i do that my funds burned up because this was not wagered from my 3 deposit.I can not understand why wagering follow you when you take a new deposit without bonus.I get thee same answer from the casino all the time. Its nothing we can do.

Complaint data

Case number
#64689
Filed
2019-09-10
Status
Rejected
Category
Bonus terms
Place among complaints about Casoo
10 of 10 by date, newest first
Source
CasinoReviews — original ↗
Text
125 words, as published

The summary, statuses and disputed sums are on the operator page.

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