Casoo — player complaint #64689, 2019-09-10: bonus terms
Casoo: a player complaint filed on 2019-09-10, about bonus terms, status — rejected. Published on CasinoReviews. One of 10 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
hi
This complain is about the new casino called casoo casino.Sisters casino to casino vino and playvino.I start to play her for about a mounth ago.I have a welcomebonus on my 4 first deposit but i did not win.Later this evening i try 3 new deposit without any bonus and begin to win.Nex day i tryed to take a withdraw at 1531 euro from my account they told me i must remove the old wagring from my account. When i do that my funds burned up because this was not wagered from my 3 deposit.I can not understand why wagering follow you when you take a new deposit without bonus.I get thee same answer from the casino all the time. Its nothing we can do.