Casoo — player complaint #60917, 2022-10-05: bonus terms
Casoo: a player complaint filed on 2022-10-05, about bonus terms, status — resolved. Published on CasinoReviews. One of 10 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Casoo - not approving withdrawal due to wager free spins
Casoo offered me wager free spins as a part of their "glimmer" campaign. I used those spins won 2 euros and continued then I deposited more and gambled and won like 6000 euros. went to withdraw after speaking to their CS about this who said no you no limitations whatsoever on your balance. after I withdrew it took two days and all of a sudden my balance was cut by 3000 euros and I got an email saying withdrew 1000 euros approved. horrible as they didn't say anything about this whilst I was depositing.
