Bovada — player complaint #27878, 2026-10-01: bonus terms
Bovada: a player complaint filed on 2026-10-01, about bonus terms. Published on Trustpilot. One of 341 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Scam scam scam! Customer service is awful, they are sneaky, pushy, manipulative liars. I. received a $25 free bonus. I won over $18,000 from that free bonus, when I went to withdraw, they required me to deposit $100 which I was has hesitant about. I didn't have that to spend. When I spoke with customer service(Shane) He assured me as soon as I deposited the $100 I would be able to withdraw my winnings. . Well, That did not happen. They proceeded by requiring an additional $205 to unlock my account and have access to my original 100$. when I told Shane and "the senior manager on duty" Mark, That I wanted a refund b/c i couldn't access the money like he flat out toldMe I would be able to, they did nothing to help but tell me if I did not deposit the $205 my account would be flagged and the IRS would freeze my bank account and my Apple Pay account and whatever other accounts I have if I did not deposit and finish the transaction due to large amount I have in my brovada account.
