BitStarz — player complaint #4555, 2026-04-26: bonus terms

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2026-04-26 Trustpilot Bonus terms

They denied Withdrawal and took my funds

I made a deposit 500$. Then found a game and noticed they gave me a 400$ bonus i never signed up for. Perfect! Played for couple hours. Tried to cash out at 3500$. It wouldn't let me because of a active bonus. Played more. Then i was finally able to cash out 5000$. It was pending Until a email came inn saying there was a maximum bet amount while wagering a bonus. So they took the 5000$ away. And left me with only the 500$ i deposited. Stay away from this online casino

Complaint data

Case number: #4555
Filed: 2026-04-26
Status: Status unknown
Category: Bonus terms
Place among complaints about BitStarz: 125 of 260 by date, newest first
Source: Trustpilot — original ↗
Text: 93 words, as published

All 260 English-language complaints about BitStarz — as a list by date; the summary, statuses and disputed sums are on the operator page.

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