BitStarz — player complaint #19012, 2026-08-25: bonus terms
BitStarz: a player complaint filed on 2026-08-25, about bonus terms. Published on Trustpilot. One of 260 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
First of all, I signed up for the first time of my life, and I claimed the sign up bonuses, then I received $7 for the 30 free spins then I flipped it to $170 and met the 40x wagering requirements. After withdrawing, shortly after, they cancelled it and pulled up an excuse saying that I made multiple accounts under the same ip or device to claim the bonuses. That’s such crap and I’m probably getting my lawyer involved. Support did a horrible job and I’m getting my lawyer involved.Best wishes, soon to meet my lawyer.
