Bitcoin Casino— player complaints: 17 in English

17 Complaints

0 Last 30 days

0 Unresolved

579.35352460781d Last complaint

— Risk index · no statuses

Bitcoin Casino: 17 complaints filed in English across 1 platform. Most of them are about other (35%). Texts below are the players' own words, as published on the source site; last complaint 2025-03-11.

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What players complain about

Other 35% 6

Game fairness 24% 4

Account blocks 18% 3

Withheld payouts 18% 3

Verification 6% 1

Status unknown 17

Questions and answers

How many complaints are there about Bitcoin Casino?

The English-language record holds 17 complaints from 1 platform; 17 carry no status from the platform. The latest one is dated 2025-03-11.

What do players complain about?

Mostly other — 35% of cases, then game fairness (24%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 17 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

There is no risk index here: no platform recorded a status for any of these complaints, and without a status the unresolved share cannot be known.

Complaints 17

11.03.2025 Trustpilot Withheld payouts

I've played there over a year and the one time I hit something good they stole my winnings and wouldn't cash me out, the

I've played there over a year and the one time I hit something good they stole my winnings and wouldn't cash me out, then disabled my account, never play at this casino

01.09.2024 Trustpilot Withheld payouts

The entire platform feels like a scam from the get-go. Had a terrible experience trying to load money just to have it he

The entire platform feels like a scam from the get-go. Had a terrible experience trying to load money just to have it held up and unusable for over 4 hours. Don't get me started on their playthrough bs either. Steer clear.

01.06.2024 Trustpilot Account blocks

Verification sent before deposit. ($20). First withdraw attempt. ($81) rejected for playthrough not met. 12 hours after

Verification sent before deposit. ($20). First withdraw attempt. ($81) rejected for playthrough not met. 12 hours after playing a second withdraw attempt ($77) lead to this email:Dear Player,We have to inform you, that your account has been closed as your country is restricted in our casino, and we

29.06.2023 Trustpilot Other

Deposited $600 and lost them all in an instant. Felt sad so asked for some free bonus. They rejected me saying I m not v

Deposited $600 and lost them all in an instant. Felt sad so asked for some free bonus. They rejected me saying I m not valuable enough for them! Very terrible customer service. If this is in TrustDice they would offer me some nice bonus. But so sad they no longer accept my country....

02.04.2023 Trustpilot Game fairness

I made a deposit and played through all the money with out 1 single win. This casino strals your money and is the most u

I made a deposit and played through all the money with out 1 single win. This casino strals your money and is the most unfair casino I've ever ever played at.

24.08.2022 Trustpilot Account blocks

Great way to lose money. No luck on this site and they suspended my account because you are only allowed to create one a

Great way to lose money. No luck on this site and they suspended my account because you are only allowed to create one account. No matter what you bet, they seem to come ahead and the winnings are insulting. Received $0.50 for a $5+ bet.

13.08.2022 Trustpilot Other

They are a scam.They stole my deposit. Made me throw a big fit before they finally credited it to my account.Then they s

They are a scam.They stole my deposit. Made me throw a big fit before they finally credited it to my account.Then they said oh sorry you're in the United States we're keeping your money.Every other online site that doesn't serve us players as soon as you log on it says we don't accept players from y

10.07.2022 Trustpilot Game fairness

One of the biggest scam sites out there. Don't play here. Over a year with this site. Online gambling period is a joke.

One of the biggest scam sites out there. Don't play here. Over a year with this site. Online gambling period is a joke. If you want to gamble go to a real casino, not this rigged junk

21.03.2022 Trustpilot Other

i used to play here all the time i loved this casino even being a united states player which the casino says they don't

i used to play here all the time i loved this casino even being a united states player which the casino says they don't allow .. i loved to spin the reels and i never accepted there bonuses i cashed out 1000 dollars without question one time and a few other times 100 here 200 there then one day i c

08.02.2022 Trustpilot Other

This is the biggest scam I have ever encountered. I deposited money into their website without it even crediting. A comp

This is the biggest scam I have ever encountered. I deposited money into their website without it even crediting. A complete scam, I tried to get help from support and they said they wouldn't credit me. MY DEPOSIT.

19.01.2022 Trustpilot Game fairness

This site is a total RIPOFF SCAM all the games are rigged 100% DO not use this site I've been ripped off for over 15 th

This site is a total RIPOFF SCAM all the games are rigged 100% DO not use this site I've been ripped off for over 15 thousand dollars and everyone of their games are rigged I can prove it BOYCOTT THIS SITE REPORT TO BBB

15.10.2021 Trustpilot Other

Bitcoincasino.io is a rip off. I got told not 5 minutes ago that my deposit was too small for them to receive. So a cust

Bitcoincasino.io is a rip off. I got told not 5 minutes ago that my deposit was too small for them to receive. So a customer service rep literally told me "I guess it has been lost in blockchain, like forever". It took me 3 times to even successfully start chatting with an actual person. So in short

01.10.2021 Trustpilot Verification

First win , verification problems ... solved then what i get . All my winnings confiscated. Beware guys its no joke . I

First win , verification problems ... solved then what i get . All my winnings confiscated. Beware guys its no joke . If you like throwing away your money with illusion of winning great .Theres no winning on bitcoincasino.io. they win yes .It looks like they just profit from you winning because the

10.09.2021 Trustpilot Other

I won 0.4btc and they said my account is violated and confiscated all money. I deposited 0.1btc . This was stolen and th

I won 0.4btc and they said my account is violated and confiscated all money. I deposited 0.1btc . This was stolen and they will not refund it. 100% SCAM WEBSITE DO NOT USE

02.01.2021 Trustpilot Account blocks

100% Scam. After I won 4 ETH they just banned my account and f***** me over. They don't pay your money out. Dont play on

100% Scam. After I won 4 ETH they just banned my account and f***** me over. They don't pay your money out. Dont play on this site.

07.12.2020 Trustpilot Game fairness

No provably fair games.No payoutsHitting a bonus or decent pay line would be like a jackpot hereOnly thing they do well

No provably fair games.No payoutsHitting a bonus or decent pay line would be like a jackpot hereOnly thing they do well is take deposits super quick

05.10.2020 Trustpilot Withheld payouts

Scammers, they won't give you your money if you win.

How the risk index is calculated and how complaints are labelled — the method behind this section.