Betunlim: 10 complaints filed in English across 1 platform. Most of them are about bonus terms (40%). Texts below are the players' own words, as published on the source site; last complaint 2025-10-21.
The English-language record holds 10 complaints from 1 platform; 10 carry no status from the platform. The latest one is dated 2025-10-21.
What do players complain about?
Mostly bonus terms — 40% of cases, then game fairness (30%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 10 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
There is no risk index here: no platform recorded a status for any of these complaints, and without a status the unresolved share cannot be known.
Complaints 10
21.10.2025TrustpilotGame fairness
Don't play in the casino, I lost 560 euros on book of gold multichance, not a single win.The casino is not cooperative.I
Don't play in the casino, I lost 560 euros on book of gold multichance, not a single win.The casino is not cooperative.I applied for a reclaim of my stakes, it was rejected...Before I registered with the casino, I demonstrably wrote to the Curacao Gaming Control Board in Curacao at the beginning of
19.09.2025TrustpilotWithheld payouts
If I could give-1000 stars I would. Do not play here just scammers who don't want to pay out. Support just sends you in
If I could give-1000 stars I would. Do not play here just scammers who don't want to pay out. Support just sends you in circles worst casino ever if you win will take you forever to verify forever to withdrawl that's if you can and withdrawl methods conveniently not working. Do not play here SCAMMER
27.08.2025TrustpilotGame fairness
Something very strange with this casino. I made like 30-40 deposits in 2-3 months. I got 2 withdraws, almost every time
Something very strange with this casino. I made like 30-40 deposits in 2-3 months. I got 2 withdraws, almost every time just took my money no matter the different slots i tried. The moment I closed my account was when i got some bonus free spins i got like 40 euro win from them. So I had to wager i
22.05.2025TrustpilotBonus terms
Scamers. They canceled my first deposit bonus and ignore me. Worst service. Just scamers
Scamers. They canceled my first deposit bonus and ignore me. Worst service. Just scamers
27.02.2025TrustpilotVerification
14 days for each document verification to pass KYC and make withdraw(that is their policy). At least you need 25 days to
14 days for each document verification to pass KYC and make withdraw(that is their policy). At least you need 25 days to get all KYC and withdraw done.Low RTP. AI customer support and useless. Stay away.
26.02.2025TrustpilotBonus terms
I got a no deposit bonus and won 235$ and found out I had to deposit first before I could even use the bonus money towar
I got a no deposit bonus and won 235$ and found out I had to deposit first before I could even use the bonus money towards playing so I did.. then I find out that I’d have to wager 2350 to get the 235!! I was so disappointed and kinda pissed tbh. I will not use this site again . Such a scam . Like y
19.02.2025TrustpilotBonus terms
Wasted like 5 hours trying to activate wager bonus. Emailed company to find you have to deposit the same amount before w
Wasted like 5 hours trying to activate wager bonus. Emailed company to find you have to deposit the same amount before wagering is allowed. This practice is deceptive and definitely lost my future business
14.02.2025TrustpilotBonus terms
Promo codes are useless. If you want to play thru you need to depo. That makes a no depo code useless and a lie. That’s
Promo codes are useless. If you want to play thru you need to depo. That makes a no depo code useless and a lie. That’s false advertising and bait+switch scam. Don’t play this casino. It’s a Russian bs scam.
02.02.2025TrustpilotGame fairness
Fixed games, nothing but a scam. They freeze and skip reels to stop wins, and the slot lands on reels that are totally d
Fixed games, nothing but a scam. They freeze and skip reels to stop wins, and the slot lands on reels that are totally different to what was on screen.They also reset the game when you’re winning, AVOID.
11.01.2025TrustpilotOther
Reply to their recent edit: those screenshots were predominantly mine and no they were not detailed and the ones that we
Reply to their recent edit: those screenshots were predominantly mine and no they were not detailed and the ones that were did not help as they weren’t about my question this is a lie and a crap attempt to get my very factual review dismissed. Actually pathetic.I’m so frustrated right now I want to
