Betsson: 85 complaints filed in English across 3 platforms, 1 still open, disputed sums 148,740 NOK · €6,850 and 1 more currency. Most of them are about other (25%). Risk index 36.8. Texts below are the players' own words, as published on the source site; last complaint 2026-09-18.
Status unknown 76
Rejected 6
Resolved 1
Unresolved 1
Closed, no outcome 1
Sources
Trustpilot 75CasinoReviews 9Casinomeister 1
Complaints by month
11
04
06
07
08
09
Questions and answers
How many complaints are there about Betsson?
The English-language record holds 85 complaints from 3 platforms, 1 of them without a resolution; 76 carry no status from the platform. The latest one is dated 2026-09-18.
What do players complain about?
Mostly other — 25% of cases, then withheld payouts (21%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 85 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 36.8 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 85
04.04.2018TrustpilotGame fairness
Insane RTP
Insane RTP, they say 1 thing, cannot be trusted, avoid at all cost
21.02.2018TrustpilotOther
Ahhhh Malta
As with many bookies based in Malta I am hearing they cannot be trusted.I wanted to deposit but it says on deposit page there is a 2.5% fee for debit card deposits. This is the only bookie I ever even smelt that charge for debit card deposits.Also watch out for Betway, they are a scammer company and there are no negative reviews because trustpilot deletes them at request of Betway because they pay for subscription.Happy days :)))
22.08.2016CasinoReviewsBonus termsRejected
Betsson - confiscating win after a free 10 euro bonus
On 13th June 2016 I was given a 10 euro free bonus. I completed the wagering for this bonus playing slots.
I ended with a balance of 54.92 which I tried to payout. This withdrawal was reversed couple of times.
Couple of weeks later I decided to gamble than rather try keeping doing a withdrawal (which Betsson reversed without any notice by email).
I got very lucky playing Bloodsuckers slot and got a balance of 4362.
So I tried a withdrawal again and also contacted Betsson regarding the reversed withdrawals. Was told i needed to verify my account and also made a phonecall for verification.
All done, so I made another withdrawal and couple days later logged in and saw my account balance had been adjusted to zero.
contacted betsson and all they told was:
We want to inform you that we have rejected your withdraw request. It has come to our attention that you didn’t follow our Terms & Conditions and in this case we have to confiscate your winnings.
We like to refer you to point 12.1 in our Terms & Conditions.
I hope you can contact Betsson and get this resolved.
regards,
[EDIT]
03.12.2013TrustpilotOther
From bad to worse
They are simply getting big and do not see the details anymore, bth when it comes to their affiliate partners and their customers. Simply disapointed and moved out of there ...
31.10.2013CasinoReviewsAccount blocksClosed, no outcome
Betsson - 500 deposit gone
Hello,
Around 2011 I made an account with Betsson, I played there one time I think. After that I deposited €500 and I played some games. There was a €30 bonus on my €500 I played it over I cashed out €637. After that I had an email they wanted to call me and after doing that I didn't heard anything anymore. I entered the chat and they said through security reasons my account has been closed I asked for my money in return they said can not tell anything about it. I left it with that I didn't know there was such sites like yours so I hope you can get some more information for me and if there is a problem at least my €500 deposit refunded. I don't know how you can commit a fraud with €500 deposit on a €30 bonus. I really didn't want that bonus. Can you please find out what happened.
My username on betsson is [EDIT]
My email address is [EDIT]
The date is around 22-5-2011