Betsson: 85 complaints filed in English across 3 platforms, 1 still open, disputed sums 148,740 NOK · €6,850 and 1 more currency. Most of them are about other (25%). Risk index 36.8. Texts below are the players' own words, as published on the source site; last complaint 2026-09-18.
Status unknown 76
Rejected 6
Resolved 1
Unresolved 1
Closed, no outcome 1
Sources
Trustpilot 75CasinoReviews 9Casinomeister 1
Complaints by month
11
04
06
07
08
09
Questions and answers
How many complaints are there about Betsson?
The English-language record holds 85 complaints from 3 platforms, 1 of them without a resolution; 76 carry no status from the platform. The latest one is dated 2026-09-18.
What do players complain about?
Mostly other — 25% of cases, then withheld payouts (21%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 85 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 36.8 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 85
28.10.2021TrustpilotBonus terms
Pretty Terrible Experience
Pretty Terrible Experience, I took the wrong welcome bonus. I went to speak to a live agent which takes about 2 minutes, then the customer support agent never replied to my query and just disconnected from the chat without giving me any feedback. This has never happened to me in any other casino, I am pretty disappointed and will not play with them again for sure.
26.09.2021TrustpilotGame fairness
Betsson Casino is from Malta
Betsson Casino is from Malta, to me any Casino from there is a scam.I have not had any issues receiving my tiny withdraws, but they do a dame good job of robbing me with way over the amount of straight game payouts of zero, impossible to receive a scatter and the help is #1 BS!Play elsewhere if you can find a good online Casino, but I don't think there are any.
14.09.2021TrustpilotWithheld payouts
Everything has already been written by…
Everything has already been written by others. It is a scam company. They steal your money and do not let you withdraw.
15.08.2021TrustpilotAccount blocks
BETSSON IS A SCAM AND THEY WILL ROB YOU.
I really wish I had been lucky enough to read the reviews about this scam group called betsson here on trustpilot before I created an account.unfortunately I was one more who fell for it, I will explain how it works and how they will rob you.first they let you open your account normally, you will deposit without problems and the money will appear in your account, after some time you will try to withdraw your money, that's when the scam starts.the day after you try to withdraw your money your account will be blocked, if you try to ask for help to the chat they will say that you violated some rule, no matter what the rule is they will simply say that you violated it.That's it, you will never see your money againto be perfectly clear: IF YOU PUT YOUR MONEY INTO THIS BETSSSON SCAM YOU WILL NEVER SEE IT AGAIN, THAT IS A PROMISE. YOU HAVE BEEN WARNED
28.04.2021TrustpilotVerification
Using delay tactics
Using delay tactics. Asking for the same documents over and over again, and then asking for another one just to delay the withdrawal. Everything with this casino is working until they ask for you to verify. AVOID WITH ALL COSTS!
25.04.2021TrustpilotOther
Parent company of #tonyscam
Parent company of #tonyscam. Selling peoples data since 2011
16.04.2021CasinoReviewsBonus termsRejected
Betsson - funds confiscated
Hello,
Betsson cancelled my withdraw of 6850 € and refunded the deposit of 200 € on my account. I asked the reason behind the decision via live chat. The relevant department sent me an email saying that I have broken the rule 12.1 which states that: "Any Bonus is only available once per person, family, household, address, e-mail address, credit card number, bank account, telephone number, computer/device and / or IP address.".
I have not made an account to their casino before nor has anyone that lives in the same household.
30.03.2021TrustpilotOther
Unable to deposit Visa
Unable to deposit any amount of money using Visa.
16.03.2021TrustpilotVerification
Shocking !
Shocking !! Uploaded documents three times and each time rejected. No explanation given, I choose to ignore the previous bad reviews but I’m sorry Now as I just wasted €180. Avoid avoid avoid. Something doesn’t sit right with this company. Stay with the reliables
26.02.2021TrustpilotGame fairness
Cash Tables FRAUD!
Betsson Poker is a robbery in cash tables. If you go at least some higher betting starting 50ct/1, you figure out personell putting the highest bets on unfinished hands and youre done. Ive reviewed this in a long run, to become concrete about my statement. They are ready when you are, be aware of very stupid allin calls to grab your money. Yes Iam talking about Gutshots, Backdoor Flushes, and hitting the higher pair. They call you in the flop already.
24.02.2021TrustpilotWithheld payouts
My friend deposited around 4200 NOK
My friend deposited around 4200 NOK, the money went out from her muchbetter account but they were not credited to her betsson account.The money never came back, and betsson never did anything about it.Stay away from betsson.
17.01.2021TrustpilotOther
Trust the negative reviews and save…
Trust the negative reviews and save your money. Its better to believe the bad reviews because theyre honest. The positive reviews are usually written by people that work for the company
21.11.2020CasinoReviewsBonus termsRejected
Betsson - Refused to pay 650 euros
Betsson [REFUSED TO PAY] 650 euros from me and claimed a welcome bonus had been claimed more then once on my IP and devices.
This is completely untrue. The device was newly bought from ebay a week before signing up. I live alone and no one from my house signed up for the sports offer.
The only time i have logged onto betsson from another address was costa once. My friend [EDIT] logged into his account from my address when we were having a gambling weekend but he did the casino offer and not sports.
Betsson are refusing to communicate any further so I need help.
18.11.2020TrustpilotOther
Criminals. Stolen money
Criminals - Have attempted to steal 650 of my money won fairly through sports bets. Claimed same IP/Device was used. Utter lies. Using new devices and dynamic IP on my plug n go.Currently taking action with the POGG, MGA and taking them to court as they are refusing to engage.Stay well well clear.Am also seeking compensation.
26.10.2020TrustpilotGame fairness
Terrible,i can say just this:
Terrible,i can say just this:From March 6 to October 2634 Deposits1296EUR0 Winings...I dont even want to talk how useless live support is,my games on this site are,when u get bonus game its like u won jackpot on some other site,almost never got bonus,imagine playing for 8 months with 0 winings,this site need to be reported!!!
10.10.2020TrustpilotGame fairness
Incredible this sort of scam is legal
Incredible this sort of scam is legal. Fixed games and algorithm. So many negative comments and this S H I T is still running. Take down this crap from the internet it is too easy to get an account and these companies have many sites. They know you just move on to the next online casino, which is owned by the same crooks. In a casino they can check your ID, online anyone can open an account no matter how old or who you are.
07.10.2020TrustpilotOther
I hope international laws will shut…
I hope international laws will shut down sites like betsson and all gambling sites. Gambling sites must be banned it has destroyed too many lives. I’d rather be an alcoholic or a drug addict than a gambler. Junkies and drunks at least get something for their money. Anyway, I’m in contact with the Norwegian government regarding this. I think they are missing something here. It is not legal to have a casino in Norway. So this should be easy. They hate when money leaves the country ;)
23.09.2020TrustpilotGame fairness
don't play with this casino ....thiefs…
don't play with this casino ....thiefs casino!!!! you will never win....just read ....!!!
19.08.2020TrustpilotWithheld payouts
This site is a joke
This site is a joke, I've tried to cash out 3 times now, and I never get my winnings, they say it is probably a problem with my bank account, which is literally imposible because i've cashed out on any other site and receive my winnings the next day. + customer service is so slow and it feels like you are talking to a robot.
04.08.2020TrustpilotWithheld payouts
They just scammed me for 1500$
They just scammed me for 1500$ because of "too high bet" and refuses to pay out winnings.