Betsafe— player complaints: 114 in English

Definitely not recommend this bookie to anyone. You risking to lose your money every moment. My mark 2/10.They verified account and paid me small amounts until I won more. Suddenly one day I didn’t manage log in to account. Security department initiated checking. After few weeks I received another email. They wrote me I violated rules according fixed matches, my account will stay frozen and money confiscated. Balance on my wallet was almost 3000€. That was real surprise for me. Security department didn’t explain anything else. Didn’t expect such behaviour from this bookie. People, don’t gamble here.

This is a complaint against Betsafe.com. Here it is. In 20/05/2015, i made an account at Betsafe32 or betsafe23.com which was an alternative link since i was not able to enter the site properly. They verified me and for a very long period of time i was making deposits and withdrawals. Not only that, but i was allowed by the support to use VPN in order to play since the payment methods i was using did not let me deposit since i was country restricted. The only problem is that i was not informed about being country restricted by betsafe.com. I spent 36.230 euros and withdrew 26.174 euros. As you can see i had a long time playing here. Not only that, but Betsafe as stated in the latest chat conversation claims that they still accept greek customers and not only that but my account is still open and active. The casino has breached its own terms and im looking for my refund of 10.056 euros. Betsafe casino should comply with the clauses of MGA's directive about Player's Protection.

Insane . Send me an email with 150% match bonus + 40 spins 4 teaspoons are never there 1 2 3 customer services had to email them their own screenshots because they couldn't figure out how to do it after all said and done 6 hours they said to be done in a minute 900 times I offered secondary bonus spins and at the end of the day they said we can't figure it out because we didn't go to the funeral Junior in school we're using crayons so I was going to then I got it just how would you be able to figure out that problem with a crayon well I mean I could but they're busy colouring computer screens so then the guy says sorry nothing for you I said but I bought them you sent me an e-mail and it's not like it's free when you pay for it and they offered nothing they should say to bed bye bye so well here's my review I'll keep writing them and sending them I never do this but men they suck and to the management of the bed safe today at 12 on the roof there's a game of lawn dart and you guys are starting it off good luck spins I believe are at the bottom

Worst casino for slots ! No payouts . Huge waste of money

Betsafe is a scam Casino, don't waste your money on this crooked scam site, you will lose your money. Straight losing games of zero payouts, no scatters at all, no bonus spins popping up at all and live chat is joke.Stay away from this dame BS Casino.

Awful casino, very negative experience overall.

Worst damn casino I've ever played!! Tighter slots anywhere!! DO NOT PLAY HERE!

The worst site of any description cannot contact them have tried via email and the customer centre which will keep you holding for hours. I am seriously concern they have closed the account and stolen the money.If you have an account with betsafe close it is my advise. So I got through to them and now must wait 3 weeks for a money transfer that should take 3 days

Same story as everyone else. They took $2k off of me after I cleared their sh1tty bonus. They cited something that days I can't bet more than $8 a bet or something so they just ripped it away. Avoid!!!

Bonus last 30 days - after that- they steal all the money which you gathered on your bonus account. For example - they give you 25e bonus, and if you gather there 1000e - they will steal your 1000e after 30 days.

They are quick to take your money but when you want to collect /get a transfer of the money due they make problems to the point that I suspected they just want to unduly keep my money. I do not recommend using their app.

Support just stop communicating as soon as you raise an issue. Have been chasing a bonus owed over the course of several emails, live chats and they as you for loads of unnecessary information and then just ghost you....

hi there, I made deposit of $200 via transfer to betsafe account. After a few wining my balance became $579. I able to withdraw $400 via muchbetter renaming $179 i had two options : 1) bank wire for $59.87 2) etransfer for for full amount of $179.74 After contacting their support i got told etransfer withdrawl are unavailable. and got told i able to withdrawl $59.87 as a bank wire.. I dont want bank wire because it cost me $30 banking charges as a matter affect how am I going to withdraw renaming funds? I want them to allow me to withdraw fund via muchbetter and I want them to allow me to withhdrawl my full funding.. I dont think this is fair for them to holding my funds and not allowing me withdraw. Thank you for your assistance

Don't waste your time with this organisation. I won 400 pounds and can't withdraw them. They block my account!!!

literal scam. deposited 20 pound which they immediatlley locked into my account and wouldnt let me play with it or withdraw it!?!?! ABSOLUTE JOKE

Absolutely disgraceful scammers, free bets don't materialize, support is a complete waste of time. KEEP AWAY!

I won 1697,40€ from betsafe and i was using their welcome bonus. My deposit was 150€ and they sent it already back to me. They said reason for removing my profits were that they only give one welcomebonus per person/household/ip etc. But i'am sure i have not played in their casino before.

At the beginning I got up to over $200, tried to withdraw and their crap site would only let me withdraw $30, tried to withdraw that, but their crap site wouldn't let me withdraw that, played and lost everything with 30/40 straight losing spins of a few different games, then deposit after deposits of zero payouts, no scatters, after all that, I decided to check online and found 98% of Player's posted bad reviews, now that would explain the crap on this Casino, so excluded for 6 months.Not sure when my time is up, if I will return, but read what everyone has to say about this Casino.

Was told didn’t need to send any paperwork When spoke to customer services to verify account. Had a couple of good wins then asked for it. Took days to verify documents. Ended up playing with some of winnings and losing some. Definitely intentional on their part. Poor customer service

Go ahead deposit your money. You won't get the bonus promised or free spins promised. False advertising . Scammers. I contacted their support and nope ' we can't do anything until you make more deposits. That's a scam if I've ever heard of one. Their support team , chat line people or computers is useless . Don't waste your money on this site