bet O bet Casino - Player’s funds are confiscated after self-exclusion.
The player from Austria requested reimbursement of €1,690, which he had lost after submitting a self-exclusion request due to gambling addiction. The casino, Bet O Star, ignored his request and claimed no obligation to refund these deposits. We first asked for the account closure/self-exclusion evidence, but no further progress was possible because the casino had a repeated no-reaction pattern and did not cooperate. As a result, we closed the complaint as unresolved, with the casino’s lack of response cited as the reason.The player from Austria requested reimbursement of €1,690, which he had lost after submitting a self-exclusion request due to gambling addiction. The casino, Bet O Star, ignored his request and claimed no obligation to refund these deposits. We first asked for the account closure/self-exclusion evidence, but no further progress was possible because the casino had a repeated no-reaction pattern and did not cooperate. As a result, we closed the complaint as unresolved, with the casino’s lack of response cited as the reason. Written by VeronikaComplaint Resolution Center Deputy Team Lead Submitted: 28 Oct 2026 | Unresolved : 04 Nov 2026Automatic translation:
