BC.Game— player complaints: 224 in English

One of the worse casinos iv ever played on wished I checked reviews 18 deposits not one withdrawal site is rigged to take everything and return nothing so people stay away its a scamming platform

Saw so many bad reports on it.DAILY SCAMMER IG.SOME LOST lakhs based on multiple account accusation.Some one lost 54 lakhs because he is underage Lol.I orginally plan on using it as a betting site .I already have an account , just checking is it worth it for high bets.The 1 Star rating are enough to sray away from it.I am sure they will reply to this Blah3.

bcgame is still refusing to payout my litecoin i won fairly they say i need to complete kyc over $9 but they only blocked me because i won from bonus funds remember guys keep reporting bcgame as they arent worth anything of they cant even payout $9

KNOWN SCAMMERSThese are reknowned scammers in the crypto gambling community. You must avoid at all costs. A simple search will show you a ton of complaints about them. They personally scammed me over $8k through a very shady responsible gaming mechanism, but you can also find a lot of other absurd scams they've pulled like fake leaderboards, fake ToS violation accusations, they do it all. They attempt to window dress my solving basic cases like delayed deposits and such, but then they pull a ton of more under the radar scams. They are also known to have the worst possible support system in the industry, also because they are China based and all their 'agents' cannot speak english.Just as proof of this, I'll leave a few notes below and you will see how they will reply to this review by fully ignoring them or just straight up writing some nonsense bs.-- I'm fully cooperative, they fully know who I am and how to reach out, they just don't care and prefer to keep the money they scammed.- You have a complaint on Casino Guru from me that was closed in my favour because you stopped replying once they started calling you out on your bs excuses. Why don't you address this?- They might attempt to say there's no new evidence or some bs like that. Keep in mind that in my case there's hard evidence, public and checked by everyone, that confirm their wrongdoing. They're fully aware of this.- They might attempt to say that any 'new' evidence should be sent to their official support: they don't answer any type of support. They fully ignore you once they notice they're exposed and the next logical step would be to apologize and refund.

I confirm what other users have reported. If you win a big amount, all the slots seem to start locking up for a very long time and you just keep losing. As usual, they’ll say there’s no manipulation, but I have my doubts. Only after several months of complete absence, when you come back, the slots magically start spinning well again. Then, as soon as you get a nice win, months of horrible gaming experience follow. I’ve observed this cycle multiple times, and at this point it doesn’t seem like a coincidence to me.Customer support is terrible. They often don’t reply at all, and when they do, they usually mock you by saying you’ll get updates that never arrive. I was a Gold-level user and lost a lot of money on this casino. Despite that, the one time I asked for a bonus because of all my losses, they refused to give it to me.As for the automatic bonuses you earn while playing, they keep changing the system, always making it worse, and you can never understand anything. You can’t expect humanity from a casino, but here they don’t care in the slightest about providing a satisfying gaming experience. they just want your money.

* you even dare to replied me scammer . I, other people know and you know too, you’re a scammer . You will sure die with these dirty money that you scammed from us.Ask yourself what a scammer can do to you?Before come to play this scam bcgame, ask yourself;-are you here for fun games?-Do you really think, a scammer can play a FAIR game?Because this bcgame is a scam website. As a natures of scammer, bcgame will let you won a few in the very first and then, bcgame scammer will try EVERY possible WAYs to scam you back.

[UPDATE: Response to BC.GAME's misleading reply and corporate cover-up]BC.GAME's response is a desperate attempt to deflect attention and mislead the public about your corporate greed and betrayal of a security researcher who protected you from losing millions. Ironically, your reply only proves I am telling the truth.Let’s clarify the facts:1. I reported two vulnerabilities. For the first (likes vulnerability), you dismissed its impact and gave me a $50 "tip" as a "good gesture." I accepted it in good faith as our first interaction.2. You then requested the report for the critical vulnerability affecting your core wallet. I acted ethically and provided the full technical report. Once you confirmed it was a critical, high-bounty issue, you silent-patched it, suspended my accounts, and ghosted me.3. Your security team (security [at] bcgame.com) and "Martin" (martin [at] bcgame.com)—who previously responded within 8 hours—have completely stopped replying since receiving the full forensic report and PoC video. This silence is the ultimate proof of your intent to evade payment.Stop talking about "likes"—address the Core Wallet Race Condition and your unethical conduct. Everything is documented with timestamped emails, logs, and video evidence, and it will remain permanently public on my GitHub for the entire community, investors, top players, affiliates, esports partners, and the global crypto and online gambling community to judge your greed and betrayal. I promise you that I will continue exposing this story across all social media and crypto platforms so everyone knows the truth. Anyone who evades paying a security researcher's hard-earned bounty can easily block players' accounts and freeze their funds unjustly. Let everyone beware of you!GitHub Proofs: github [dot] com / BRBRONE / BC-Game-Core-Wallet-Race-Condition-Silent-Patch__________________________________I am an independent security researcher (Brbr). I am writing this to warn the global crypto community about the highly unethical practices of BC.GAME’s administration.I discovered and reported a critical architectural vulnerability (CWE-362 Core Wallet Race Condition) that exposed their financial reserves to massive asset drains. I acted in good faith, providing their team with a full technical report. Instead of cooperating under standard bug bounty guidelines, BC.GAME used my validation logic to deploy an unacknowledged Silent Patch on their live servers to secure their liabilities, and then launched a coordinated campaign to report and suspend my business accounts to silence me.I have published the full forensic dossier, including timestamped email chains and technical evidence, on GitHub under the username "BRBRONE". Do not trust this platform with your assets. They steal validation data from researchers and actively try to destroy the digital identities of those protecting the ecosystem. Disclosed by: Brbr

Support is horriable rude and incompitentSupport was mean when I asked other about the situation and that I am offended I they should propably give me a defined explanation the support mention that they can not do anything with that and have a great day.SCAM WEBSITE!

They are thieves, My 2 accounts are frozen.. sent them emails, as confirmed by the bank . The email could be verified by bc but still they look for excuses.. They will ruin ur win.. U will withdraw the money and it will be cyber claimed next month... my 2 accounts same story .. No action by bc team... no resolve ... They will make sure u only give them money...

My account verification complete my account unlockSubject: URGENT: EXIT SCAM WARNING - Verified Account Locked with ₹2,64,51,844 BalanceMessage:I am posting this as a formal complaint and a warning to the community. My BC.Game account (Username: [26491082]) is being held hostage with a balance of ₹2,64,51,844 INR.The situation is highly suspicious:1. My account is Advanced KYC Verified.2. It was recently reopened after a long lock, only to be RE-LOCKED immediately within minutes.3. I am receiving a ridiculous "Prohibited gambling period" error until the year 2099.4. Live support is completely ghosting me and refusing to provide a reason for this repeated locking.This is a clear violation of user rights. If BC.Game has decided to stop me from playing, they must return my funds. Holding over 2.6 Crore INR without any explanation is nothing short of theft.My Final Demand:I demand an immediate manual review by a Senior Risk Manager and the enabling of my withdrawal button. I have all the screenshots of my balance and the erratic behavior of the account locks.If this is not resolved immediately, I will be forced to file a formal scam report in the 'Scam Accusations' section and escalate this to the relevant gambling commissions and crypto-community influencers.BC.Game, stop hiding and release my funds!

What a joke!!!! You win sometimes and if you win big expect getting no more winnings and absolutely garbage games. If you contact customer service they ignore you, don’t answer messages or send prescripted messages back. This page will be reporters because don’t expect fair gaming and save you money instead of ending up like me, super angry and with no chance to get anything back.

This is the biggest scam gambling site in the world, never use them. RTP is below 20%

To the Management/Compliance Department of BC.Game,udid: 65016695I am writing this formal complaint regarding the abrupt and unjustifiable closure of my account, which occurred on 18/06/2026Up until the moment of the account closure, I had deposited and wagered a total of $30,000 USD. Following a series of losses, I attempted to access my account only to find it restricted/closed without any prior notice or a valid explanation.Despite my repeated attempts to contact your support team via and mails and whatever thay do igonord me.], I have received no response, no clarification, and no assistance. This complete lack of transparency and communication is a violation of the standard service terms expected from a licensed gaming operator and raises severe questions regarding your platform's integrity.I hereby demand the following:A clear, written explanation detailing the specific reason for the closure of my account, supported by relevant sections of your Terms of Service.A full log of my recent account activity leading up to the closure.If no violation of terms can be proven, an immediate explanation regarding the status of the funds involved.Please be advised that I am documenting all interactions (and lack thereof) regarding this matter. If I do not receive a substantive response within 72 hours, I will have no choice but to escalate this complaint to the relevant gaming licensing authorities (e.g., Curacao Gaming Control Board) and explore further legal avenues regarding consumer protection.I await your immediate response.Sincerely,benny anor

The company always refuse to pay. Once its time for deposit, there is no issues but once you want to withdraw they will keep requesting for what is not lost. They will request for heaven and earth. Avoid them at all costs. And I don't want thise lots to start talking about resolving issues or I post damning evidence. Avoid at all costs

This is a scammer company I yesterday won 100$ but when I tried to withdraw they restricted my account and I can't login now I have also mail to bc game verification team but they have not replied me yet I already completed basic and advanced kyc after that why they have been restricted me? Kindly bc game team open my account and give me my money I am playing since 3 years I hope you will understand that.Uid 27909192

Subject: Formal Escalation & Demand for Account Unlock – UID: 26491082 Balance ₹2,64,00,000 – Previous Withdrawal ProcessedDear BC.Game Compliance / Support Team,I am writing to formally escalate a serious account lock issue involving my verified account.Account Details: Username / UID: 26491082Issue Summary:My account was initially locked in 2025. After I completed the full KYC verification process (Basic + Advanced Verification – both clearly shown as "Verified" in the app), the team unlocked it. I was then informed that there were no verification issues.On 24 April 2026, I successfully withdrew ₹4,00,000, which was processed and received without any problem. Immediately after this, the account was locked again with the same allegation of "multiple accounts".My Position:I have never created or used multiple accounts. I have only ever used this single account on my personal device(s). I strongly deny any violation of your terms.Demands: Immediately unlock my account and restore full access to the current balance of ₹2,64,00,000. Provide clear and specific evidence of the alleged multiple accounts, including: Other account ID(s)/UID(s) IP address logs Device fingerprint information Any other proof linking me to additional accountsIf no concrete evidence can be provided within 7 working days, the account must be unlocked and funds made available for withdrawal without further delay.I have attached the following supporting documents: Screenshots of Basic & Advanced Verification status Proof of the successful ₹4 Lakh withdrawal on 24 April 2026 All previous support chat screenshots/ticket references [Any other relevant proofs you have]I have already attempted resolution through regular support channels without success. This continued withholding of funds without providing evidence is causing me significant financial harm and appears to violate fair trading practices and your own KYC/AML policies.I am prepared to escalate this matter further to: Curaçao Gaming Authority (CGA) Certified ADR provider (e.g., CADRE) Relevant consumer protection bodies in India (Cyber Cell / Consumer Court)Please treat this as a formal complaint and respond in writing within 7 days with a clear resolution path.Thank you for your Dear BC.Game Support Team,I am writing regarding a serious issue with my account. My total principal deposit amount is 45 lakhs I have only received approximately 4 lakhs back so far, despite my requests.At the time, I had already informed support about this discrepancy, but it was not resolved. I have clear proof of all my deposits, including transaction IDs, wallet addresses/screenshots, timestamps, and amounts. I am ready to provide any additional documents or KYC information required immediately.Please review my account and release the full remaining principal balance without further delay. This is my money that I deposited, and I expect it to be returned in full as per standard practices.My account/User ID: 26491082Ticket/Reference numbers (if any): [Add them]Deposit proof: Attached / Available on requestI request a clear timeline and update within the next 48 hours. I am willing to cooperate fully for verification.Thank you for your urgent attention.Best regards,

COMPLAINT - DISPUTED TRANSACTION & TECHNICAL FAILUREBC.GAME - CRASH GAME BET ID: 1868451560016665202Account: CrashLegend (102292668-CrashLegend)Bet ID: 1868451560016665202Bet Amount: £290.16Payout Received: 0x (None)Amount Lost: £290.16Game: Crash (Original Game)Date & Time: 19/06/2026, 19:37:44================================================================================INCIDENT DESCRIPTION:On 19/06/2026 at 19:37:44, I placed a bet of £290.16 on the CRASH game. I clicked the “Cash Out” button before the game crashed. The cash-out request was NOT processed by the system. The game crashed immediately after, and my entire stake of £290.16 was lost automatically with 0x payout.This is a technical system failure. The cash-out instruction was not executed despite being submitted before the crash event occurred.================================================================================SUPPORT’S REFUSAL TO INVESTIGATE:When I reported this issue with the specific Bet ID (1868451560016665202), BC.Game support:✗ Refused to review server transaction logs✗ Refused to check game crash logs✗ Refused to provide timestamps of cash-out requests✗ Blamed “internet connection” without evidence✗ Requested screen recordings of a past event (unreasonable)✗ Closed the conversation without proper investigation✗ Did not escalate to a technical team✗ Provided only generic responsesSupport claimed “we checked and found no errors” but provided ZERO evidence, no server logs, no technical findings.================================================================================WHAT I AM REQUESTING:1. Full technical investigation of Bet ID: 1868451560016665202 using BC.Game’s internal server logs2. Confirmation of whether a cash-out request was received and processed3. Timestamp records of the crash event and any cash-out request4. Written findings explaining what occurred5. If a technical failure is confirmed: Reimbursement of £290.16 plus compensation================================================================================PATTERN OF SYSTEMIC DISMISSAL:This is not an isolated incident. Multiple players report:• Clicking cash out during crash game rounds• System delay in processing the request• Game crashes during the delay• Support blaming “internet” or “lag”• Support refusing server-log investigation• Players losing significant amounts (£290+, £500+)• Support requesting screen recordings as a dismissal tacticThis has happened to other players, including members of my own family. The pattern suggests deliberate system delays during cash-out attempts to prevent withdrawals.================================================================================CONTEXT:I am a loyal customer who has made substantial deposits and suffered significant cumulative losses on BC.Game. I have spent considerable time and money on this platform. The refusal to conduct even a basic technical review of a disputed transaction is a betrayal of this trust.The amount in dispute (£290.16) represents a significant loss for me, and the dismissive handling by support has caused considerable distress.================================================================================DECLARATION:All information provided is accurate. I have provided the specific Bet ID, exact amount, transaction details, and described the technical issue clearly. I have exhausted internal dispute resolution and been refused proper investigation.I am requesting a formal technical investigation using internal server records held by BC.Game.Account: CrashLegendBet ID: 1868451560016665202Amount: £290.16Game: CrashDate: 19/06/2026 19:37:44================================================================================UsernameCrash legendID 102292668

Thank you for acknowledging the unjustified locking of my account and the withholding of my balance of ₹2,64,51,844. As requested, my account username is 26491082. Regarding the screenshots: The current chat interface has a technical restriction that does not allow me to upload photos or send links. Since you have escalated this to the Risk Management team today for a manual review, please immediately provide the official corporate email address associated with bcgame.pro.in or a secure upload portal. I have all evidence—including the 2099 error and Advanced KYC logs—ready to be dispatched.I note your commitment to a 48-hour resolution path. Please ensure a Risk Manager contacts me within this window with a clear timeline to enable my withdrawal access. Any further delay or technical excuse will be treated as a deliberate attempt to freeze my funds, and I will proceed with formal legal escalation and regulatory complaints immediately.Awaiting the official email address to send the files.Proof send .me sir please

External Escalation – UID 26491082– No Response + Principal Dispute (₹45 Lakh)Dear BC.Game Compliance & Martin,I have sent multiple escalations including to martin@bcgame. but received zero response.My total principal deposits are ₹45,00,000 (not ₹4,00,000 as you claim). I have full proof of this.You have:Accepted KYC & processed ₹4 Lakh withdrawalNow locked account with unproven “multiple account” allegationThreatened blacklisting if I complain moreI demand within 5 days:Full deposit history you have on record for my UIDProof of multiple accounts (or immediate unlock + remaining balance)Written assurance against blacklistingIf no proper reply, I will proceed with:CADRE / CGA complaintPublic forums (AskGamblers, CasinoGuru, Trustpilot)Indian Cyber Cell / Consumer CourtAll evidence (deposits, KYC, chats, threats) is saved and attached here.Best regards,UID: 26491082am filing this dispute against BC.Game (playbc.fun) for wrongful withholding of funds amounting to approximately USD 310,000 (₹2,64,00,000).Key Facts:My account (UID: [Your UID]) was fully KYC verified (Basic + Advanced Verification both shown as "Verified").On 24 April 2026, I successfully withdrew ₹4,00,000 which was processed without issue.After this withdrawal, the account was locked again with an allegation of "multiple accounts".The operator has provided zero evidence (no other account IDs, no IP logs, no device information) despite repeated requests.I have only ever used one single account on my personal device(s). I deny any violation of terms.The operator’s actions violate their own KYC/AML policies, principles of fairness, and Curaçao gaming regulations. They accepted my verification and processed a large withdrawal, yet are now refusing to release verified funds without proof.Requested Resolution: Immediate unlocking of the account and full release of the balance of ₹2,64,00,000 without any further deductions or conditions.I have attached all supporting evidence including verification screenshots, withdrawal proof, balance screenshot, and previous communication.

They have been tormenting me for a long month. This website really gave me a lot of trouble, I had an account from 6 years ago, ID from 2020. When they did not get it properly, it was verified with mobile number, 2fa, email, and even NID. And successfully verified KYC. However, during my withdrawal, they suddenly restricted my account, when I tried to contact them, they sent me some automated emails, and specifically said that I had abused the bonus. I told them in a big way that please tell me what I did, give me the details. They blindly replied. I have all the proofs too. I request everyone to stay away from this website. The amount of trouble I have had in the last 10 days is unbelievable, their reply was really heartbreaking that they would not give me any news of trouble again, and they did the same every time. Here is my UID: 1008552