Basepoker Casino: 7 complaints filed in English across 2 platforms, disputed sums $351. Most of them are about game fairness (43%). Risk index 11.7. Texts below are the players' own words, as published on the source site; last complaint 2026-09-30.
How many complaints are there about Basepoker Casino?
The English-language record holds 7 complaints from 2 platforms; 6 carry no status from the platform. The latest one is dated 2026-09-30.
What do players complain about?
Mostly game fairness — 43% of cases, then withheld payouts (29%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 7 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 11.7 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 7
30.09.2026TrustpilotGame fairness
Well I am a Semi-Pro and I was not able to beat NL 10 - the house bots don't know your cards but I am pretty sure they u
Well I am a Semi-Pro and I was not able to beat NL 10 - the house bots don't know your cards but I am pretty sure they use MDA to call you down lite in some lines. How do I know that?I played infrequently NL 10 from 05/26-09/26. Bots play weird 4bet-fold lines. I would even say their bots do not mak
25.07.2026Casino GuruWithheld payoutsClosed, no outcome
Basepoker Casino - Player’s withdrawal has been delayed.
The player from Norway had requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings had not been received yet. We explained that withdrawal processing could take time, especially if KYC verification was unfinished or the casino had a high volume of requests, and asked them to wait at least 14 days. As no response was received to our follow-up messages and reminder, the complaint was now closed due to lack of communication.
15.07.2026TrustpilotGame fairness
The cards are actually random. So it seems to be all legit at first, but it doesn’t take very long at all to figure out
The cards are actually random. So it seems to be all legit at first, but it doesn’t take very long at all to figure out that you are playing against fake players who are actually house bots… Basepoker is a complete scam.
30.12.2025TrustpilotWithheld payouts
I JUST HOPE THIS TIME TRUSTPILOT WILL TRUST ME MORE THAN THIS SCAMMER BASEPOKER SITE, UNTIL NOW MY ACCOUNT WITH $10.## I
I JUST HOPE THIS TIME TRUSTPILOT WILL TRUST ME MORE THAN THIS SCAMMER BASEPOKER SITE, UNTIL NOW MY ACCOUNT WITH $10.## IS UNTOUCHABLEWORST . MEANING THEY KEEP MY FUNDS IN THAT SCAM SITE, NOT ALLOWING ME TO CASH IT OUT, TRASFERTO OTHER ACC AND WORST OF ALL THEY DPNT ALLOW ME TO USE IT IN ANY GAME THE
30.11.2025TrustpilotGame fairness
You play only againts robots no real player on th site, proven facts.
You play only againts robots no real player on th site, proven facts.
24.11.2025TrustpilotAccount blocks
Please avoid this poker site!!!They have blocked me everywhere in telegram in livechat and when I write an email just do
Please avoid this poker site!!!They have blocked me everywhere in telegram in livechat and when I write an email just doesn't get an answer.In telegram I asked for a bonus the answer from basepoker :Brother i don’t think you should play poker. And that's why they blocked me.
28.09.2025TrustpilotOther
A friend told me about this poker, i did a deposit with crypto, but after a week it's stil not added and emailed them ,
A friend told me about this poker, i did a deposit with crypto, but after a week it's stil not added and emailed them , without a respond!
