₹29,999 deposit not credited despite successful payment — extremely disappointed
I am writing this review because I am extremely upset and frustrated with my experience with 1xBet.I deposited ₹29,999 on 22 September 2026 using the payment details provided during the deposit process. The payment was successfully completed through Amazon Pay, and I have clear proof of the transaction, including the Amazon Pay reference number and bank reference number.I have already submitted screenshots, transaction details, and video proof to 1xBet. Despite providing all this evidence, my deposit has still not been credited to my account.What is even more frustrating is that 1xBet is now saying that the payment was made to an address that does not belong to them. I did not randomly choose this payment address — I used the payment details provided/displayed during the deposit process.I have spent considerable time contacting support and repeatedly providing the requested evidence, but my issue remains unresolved.₹29,999 is not a small amount. I am extremely disappointed that after successfully completing the payment and providing proof, I still have no access to the deposited amount.Query No.: 22705502Player ID: 820121415Date: 22 September 2026Amount: ₹29,999I am sharing my experience so that other users can be aware of what happened to me before depositing money on this platform.Based on my experience, I strongly recommend that people exercise extreme caution and think carefully before depositing money on 1xBet.