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1xBet — player complaint #1948, 2026-08-03: other

1xBet: a player complaint filed on 2026-08-03, about other. Published on Trustpilot. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-08-03 Trustpilot Other

This is my 5th complaint on this issue

This is my 5th complaint on this issue, and I still haven't seen any improvement or progress. A few days ago, I made 5 deposits on this site, and 4 of them didn't appear in my account. I then created tickets for them and had to wait a few days. I complained about this both on the site's support team and via email. Today I made another deposit, and the same problem persists. I contacted the support team, and Ms. İlahe said there's a system problem and that this is perfectly normal. Yes, she said that. Then she closed the support chat for me.In short, this site has problems, especially for Azerbaijan. Consider this when making a deposit. It's considered perfectly normal for your deposited money to appear in your account a few days later. The support team treats you like an animal. I'm even writing their names: Ms. Aynur, Ms. Ceyran, and Ms. İlahe. These support team members are very rude, give off-putting answers, and offer no problem-focused help whatsoever.I've been a user of this site for 10 years. My deposit portfolio is almost 300k. But this is the treatment I'm getting. Despite writing numerous complaints, no action has been taken and no official has contacted me! Don't play on a site that doesn't value you!

Complaint data

Case number
#1948
Filed
2026-08-03
Status
Status unknown
Category
Other
Place among complaints about 1xBet
284 of 410 by date, newest first
Source
Trustpilot — original ↗
Text
217 words, as published

All 410 English-language complaints about 1xBet — as a list by date; the summary, statuses and disputed sums are on the operator page.

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