GoldBet
9
Жалоб
8
Нерешённых
1,438.1
Индекс риска
10
Сумма споров
Открыто 8
Игнорировано 1
Источники
Trustpilot 7
LCB.org 2
Тренд жалоб
12
01
02
04
06
08
Жалобы 9
07.08.2026
LCB.org
Игнорировано
CLOSED: [due to the submitter's inactivity]: Goldbet.io - Account Issue
I have a blalance of roughly $20,000 CAD in my Goldbet.io account. I tried multiple times to withdraw funds and it was rejected for various reasons. I logged in one morning to try again and my account was blocked. It states: User account banned Ban reason: 3.3 Your account with the Website must be registered in your own and correct name. Only one account per person, per household / address, per phone number / email, and per IP address is allowed. Any other accounts that are opened on the Website will be considered as 'Duplicate Accounts.' You must not attempt to open a Duplicate Account, including by providing false or alternative credentials. 3.4 We reserve the right to cancel bets, reject bonuses of any kind, cancel participation in any promotion, as well as permanently ban any customer from the bonus / promotion program of the Website at our sole and absolute discretion in case you opened Duplicate Account. The Company reserves the right to apply some or all above measures or not apply some of measures against Duplicate Accounts in particular cases at its sole and absolute discretion. *****I do not have a a duplicate account. When I contacted support asking for more information and proof of what they were claiming they provided nothing and said the decision was final and then didn’t reply again. I have seen multiple complaints of the we issue with this site and believe this is a scam website. Please help! Disputed amount: 20000C$ Casino: Goldbet.io Case #: 4256
07.08.2026
LCB.org
Не решено
UNRESOLVED: GoldBet - Account Issue
Hello. I was depositing 10EUR with the 1st Deposit Bonus from the welcome package. After I won nearly 200€ I decided to cancel the whole 1st welcome bonus, including the winnings from the Freespins and the 100% Bonus. I finished the KYC, very fast successfully. Then I made a withdrawal request for about 165EUR and was waiting for 2 days. Now they declined the withdrawal request. And my account got banned, too. They said that I have duplicate Accounts. But, that's not true, because I dont have multiple Accounts. So I wrote to the Support via Email. They Copy Paste the same text from the Email, when they told me that my account is banned from now. I was replying to this answer and was asking again, why they banned my account. I don't have any idea why my account is banned. Especially because my KYC was successfully finished . I'm very shocked about the fact that they don't give me any response. I can't believe that they don't want to give me a chance to clarify the whole situation. I'm very sad about this. Can you please help me ? Text from the email, about my locked account: Your account is locked. Reason: 3.3 Your account with the Website must be registered in your own and correct name. Only one account per person, per household / address, per phone number / email, and per IP address is allowed. Any other accounts that are opened on the Website will be considered as 'Duplicate Accounts.' You must not attempt to open a Duplicate Account, including by providing false or alternative credentials. 3.4 We reserve the right to cancel bets, reject bonuses of any kind, cancel participation in any promotion, as well as permanently ban any customer from the bonus / promotion program of the Website at our sole and absolute discretion in case you opened Duplicate Account. The Company reserves the right to apply some or all above measures or not apply some of measures against Duplicate Accounts in particular cases at its sole and absolute discretion. I'm sorry, that I can't tell you my casino username at this time (because of locked acc) Disputed amount: 165€ Casino: GoldBet Case #: 3631
10 EUR
Источник ↗
15.06.2026
Trustpilot
I had $587 then I logged I the next day it was gone. So this site is a SCAM!!!
I had $587 then I logged I the next day it was gone. So this site is a SCAM!!!
18.04.2026
Trustpilot
Blocked my account with my deposit money, alleging duplicate account without any proof. Total lack of response from supp
Blocked my account with my deposit money, alleging duplicate account without any proof. Total lack of response from support. SCAM.
17.02.2026
Trustpilot
Very shady website.They definitely tampered with "Wanted Dead or Alive".I've never in my 1.000+ hours of Wanted sessions
Very shady website.They definitely tampered with "Wanted Dead or Alive".I've never in my 1.000+ hours of Wanted sessions seen ANYTHING CLOSE to how it reacts on this site.Continiously drops 2x bonus symbols, mostly duel and dead. (9/10 spins)In duel bonus it drops 100x almost every second bonus, but
15.01.2026
Trustpilot
After placing a small deposit and winning around 2000 PLN, my account was suddenly permanently suspended and the balance
After placing a small deposit and winning around 2000 PLN, my account was suddenly permanently suspended and the balance confiscated.No documents were asked for, and no proof was provided. The only explanation I received was a vague claim about a “duplicate account.”Customer support showed minimal e
05.01.2026
Trustpilot
After winning, my account was permanently blocked and funds withheld.Deposit: 50 PLN, winnings: 1700 PLN.No KYC verifica
After winning, my account was permanently blocked and funds withheld.Deposit: 50 PLN, winnings: 1700 PLN.No KYC verification requested, no evidence provided - only a generic "duplicate account" explanation.A very disappointing experience. Be careful. *Goldbet showed only superficial interest in the
22.12.2025
Trustpilot
Same experience as all the others. It’s a scam. Period.
Same experience as all the others. It’s a scam. Period.
17.12.2025
Trustpilot
Seriously everyone stay well clear of goldbet they accused of duplicate account denied me my bonus then demanded I depos
Seriously everyone stay well clear of goldbet they accused of duplicate account denied me my bonus then demanded I deposit more money