Wild Robin — player complaint #15346, 2026-07-03: other
Wild Robin: a player complaint filed on 2026-07-03, about other, 1,000 EUR in dispute, status — unresolved. Published on Casino Guru. One of 30 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Wild Robin Casino - Player's self-exclusion request is being ignored.
The player from Spain struggled to self-exclude from the casino due to a lack of response and support from the casino, which led him to continue gambling and incur losses. The player repeatedly requested self-exclusion and informed the casino about his gambling problem, but the casino ignored these requests and allowed him to keep gambling. Despite multiple attempts, the casino failed to respond to the complaint. We marked the complaint as unresolved due to the casino's non-cooperation, which negatively impacted the casino's safety rating. The player was advised to use self-exclusion tools like BetBlocker and to avoid unlicensed casinos in the future.
