The Vic— player complaints: 16 in English

16 Complaints

1↑ Last 30 days

1 Unresolved

12.370217725324d Last complaint

100.0 Risk index

The Vic: 16 complaints filed in English across 2 platforms, 1 still open. Most of them are about game fairness (56%). Risk index 100.0. Texts below are the players' own words, as published on the source site; last complaint 2026-09-29.

The Vic in NeBlask: demand, licences, Trust Score →

What players complain about

Game fairness 56% 9

Account blocks 13% 2

Bonus terms 13% 2

Other 13% 2

Withheld payouts 6% 1

Status unknown 15 Unresolved 1

Sources

Trustpilot 15 Casino Guru 1

Complaints by month

Questions and answers

How many complaints are there about The Vic?

The English-language record holds 16 complaints from 2 platforms, 1 of them without a resolution; 15 carry no status from the platform. The latest one is dated 2026-09-29.

What do players complain about?

Mostly game fairness — 56% of cases, then account blocks (13%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 16 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 100.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 16

29.09.2026 Trustpilot Game fairness

İ swear to god gambling is completely dead in uk no more fun or win when the companies comes from MALTA thats why i alw

İ swear to god gambling is completely dead in uk no more fun or win when the companies comes from MALTA thats why i always check before i playing now but i do always mistake also and keep loosing to them every week same nothing different omg i want to play and enjot with the slots but this guys onl

07.08.2026 Casino Guru Withheld payouts Unresolved

Player's withdrawal is delayed due to account block.

Player's withdrawal is delayed due to account block. [Withdrawal] — unresolved

26.10.2025 Trustpilot Game fairness

The worst casino I’ve ever played.in same game sizzling hot delux every time and never I win 5 seven

18.07.2025 Trustpilot Other

Simon the man in control of the GUKPT poker tournaments is a disgrace to the name of Poker after you read what happened

Simon the man in control of the GUKPT poker tournaments is a disgrace to the name of Poker after you read what happened to me you will understand.He is a rude, angry, arrogant and incompetent individual carrying out a role clearly not suited to him as he has no clue and makes his own rules as when h

04.07.2025 Trustpilot Bonus terms

Ive played at a lot of casinos this one is so so bad it's criminal i thought the reviews must be wrong as some times the

Ive played at a lot of casinos this one is so so bad it's criminal i thought the reviews must be wrong as some times they are for casinos. I've played at many and this is the worst one I've ever seen. Bonues actually are the lowest payout and you don't get hardly any. Everhtime I've played I've won

25.08.2024 Trustpilot Account blocks

Dodgy site DONT BOTHER JOININGI won free spins on 9 mad gets and it’s conveniently thrown me out and won’t let me back i

Dodgy site DONT BOTHER JOININGI won free spins on 9 mad gets and it’s conveniently thrown me out and won’t let me back into the game but it lets me into all of the other games one of the worst sites I’ve been on

08.06.2024 Trustpilot Other

I’ve never played on a site that crashes and “error 404” messages constantly. Not impressed so far.

05.05.2024 Trustpilot Bonus terms

Zero StarsBeware if you withdraw funds, your chance of getting any bonuses is impossible untill you make a depost that c

Zero StarsBeware if you withdraw funds, your chance of getting any bonuses is impossible untill you make a depost that covers the value that you withdrew. Getting to talk to customer services is impossible too.My advice is just do not join thevic.com

11.04.2024 Trustpilot Game fairness

If I could do a 0 star I would 10k in on a £20 spin only 4 bonus and the most I got was 357 it is a rip off please do no

If I could do a 0 star I would 10k in on a £20 spin only 4 bonus and the most I got was 357 it is a rip off please do not do this, or play on this site waste of money and trying to get in contact with support is impossible Sat with my phone for 5 hours when it says 15 mins wait 12/04/2024Another bad

21.03.2024 Trustpilot Game fairness

why this type of sites ever allowed in UK? £60 on low stake 1 future no win, gambling commission instead of banning futu

why this type of sites ever allowed in UK? £60 on low stake 1 future no win, gambling commission instead of banning future buys, and auto spin, ban Scam sites like this, This site was recommended by stopandstep.com and i will not be watching will surly be Unfollowing from now on

13.03.2024 Trustpilot Game fairness

Money draining scam. Never any features and if you are lucky enough to get one it will pay very low everytime. Games are

Money draining scam. Never any features and if you are lucky enough to get one it will pay very low everytime. Games are not paying in accordance to the advertised RTP. Fake. Will close my account. Been a member a year and never had a withdrawal.

15.12.2023 Trustpilot Game fairness

Avoid and reported.Gambles a long time. Never seen any like this website. I’d deposit £30. Place one bet of £15 and it w

Avoid and reported.Gambles a long time. Never seen any like this website. I’d deposit £30. Place one bet of £15 and it would tell me I had insufficient fundsComplete scam

01.12.2023 Trustpilot Account blocks

Deposited money Witch it took, But won't let me back in to login l

01.11.2023 Trustpilot Game fairness

I've spent around 1200 over a month and never received a single bonus every game played seems to be alot worse the

I've spent around 1200 over a month and never received a single bonus every game played seems to be alot worse the every other casino I've played I'm not a sore loser and I don't mind losing a few thousand but just avoid them winning isn't possible

20.09.2023 Trustpilot Game fairness

This site needs investigation. AVOID AVOID AVOIDAbsolute joke. Play with low bets and high bets either way the ratio to

This site needs investigation. AVOID AVOID AVOIDAbsolute joke. Play with low bets and high bets either way the ratio to win is low. Odd random win after around a £200 balance after huge deposits, the games die consistently. Without fail and crash at the best of times especially after a decent win i

25.07.2023 Trustpilot Game fairness

Honestly the payouts are very poor, when I play with bonus money give very good prizes and go to free spins but after wh

Honestly the payouts are very poor, when I play with bonus money give very good prizes and go to free spins but after when we play with our money and without bonus it's a shame, always to zero and the prizes are very low, don't recommend to play and to deposits.

How the risk index is calculated and how complaints are labelled — the method behind this section.