Stake: 685 complaints filed in English across 4 platforms, disputed sums $42,741 · £189,600 and 3 more currencies. Most of them are about other (55%). Risk index 29.9. Texts below are the players' own words, as published on the source site; last complaint 2026-10-06.
The English-language record holds 685 complaints from 4 platforms; 659 carry no status from the platform. The latest one is dated 2026-10-06.
Does Stake resolve complaints?
Of 26 complaints where the platform recorded a status, 12% were resolved, 0% remain open and 35% were rejected as groundless, 54% were closed without an outcome. Withheld payouts account for 38% of them.
What do players complain about?
Mostly other — 55% of cases, then game fairness (17%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 685 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 29.9 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 685
13.08.2026TrustpilotBonus terms
Terrible experience with Stake Casino
Terrible experience with Stake Casino. After losing tens of thousands of dollars in just two days of heavy play, I contacted their support multiple times expecting standard treatment or at least the promised cashback. Instead, I was met with cold rejections and zero support. They are happy to take your money instantly, but when it comes to honoring cashback or helping through massive losses, they completely refuse to cooperate. Avoid this casino!
13.08.2026TrustpilotWithheld payouts
I DEPOSIT IN INR CURRENCY AND THERE…
I DEPOSIT IN INR CURRENCY AND THERE WERE ALOT OF TIME I DONE PAYMENTS ON A MERCHANT SCANNER PROVIDES BY STAKE BY EVEN RIGHT NOW I HAVE AROUND 1 TO 1.5 LAKH INR PENDING IN ALOT OF AMOUNTS AND IF I ESCALATION THE DEPOSIT EVERY TIME I GOT MESSAGE FROM STAKE TEAM THAT FUNDS NOT RECEIVED BY THEM AND CONTACT TO YOUR BANK ! IF I DONE THE PAYMENT ON MERCHANT SCANNER THAN HOW IT IS POSSIBLE THAT STAKE DID NOT RECEIVED THE PAYMENT. I HAVE ALL THE SCREENSHOT OF PAYMENTS THAT I DONE AND ALL THE PROOFS OF THE PAYMENT I DID ON A MERCHANT SCANNER PROVIDES BY STAKE .
13.08.2026TrustpilotOther
It’s simply the best. Better than all the rest!
As a longtime fan of this site, I am very happy to provide positive feedback. Stake is simply the best. Hands down. No bullshit! I don’t think I’ve played anywhere better. And I’ve been at this racket for more than half my life. Thank you Eddie!
13.08.2026TrustpilotWithheld payouts
Dear Stake Support Team,
Dear Stake Support Team,My name is Simran Kumari, and my username is Simran0160.I made two withdrawal requests on 7 August 2026:- First withdrawal: ₹14,000, from which ₹700 was deducted as a fee, so ₹13,300 should have been credited to my bank account.- Second withdrawal: ₹2,200, from which the fee was deducted, and ₹2,090 was successfully credited to my bank account within about two hours after I made the request.However, my first withdrawal of ₹13,300 has still not been received, and it is now almost 7 days since the withdrawal was marked as processed.I have sent several emails to Stake regarding this issue, but I have not received any response. The support chat option for sending messages also appears to be disabled for my account, so I am unable to contact support through the website.When I send emails from a different email address, I receive a reply asking me to contact you from my registered email address. But when I send emails from my registered email address, I receive no response at all.This situation is causing me serious concern, and it feels unfair that my withdrawal has not been resolved despite multiple attempts to contact your support team.If Stake is reviewing this email, please check my username (Simran0160) and the related withdrawal transaction, verify the pending payment, and credit my ₹13,300 to my bank account as soon as possible.I request an immediate investigation and a prompt resolution of this issue.Thank you.Sincerely,Simran KumariUsername: Simran0160
13.08.2026TrustpilotWithheld payouts
I hereby said that stake is quite good…
I hereby said that stake is quite good but some unfortunate things happened like i withdrew 20000,2300,5500 and 3-4 more withdrawls which i neither got and one deposit of 11500 which i never got in stake or reversed in my account otherwise stake is good
13.08.2026TrustpilotOther
Everything is great 👍 in stake…😃
Everything is great 👍 in stake specially sports betting
13.08.2026TrustpilotOther
Excellent range of games and…
Excellent range of games and instantaneous transfers back to my bank when I withdrall
13.08.2026TrustpilotGame fairness
Worst site i ever played
Worst site i ever played. Their house games are total scam and ai based. I started in june its 3 months and i have no withdrawals down 31k. Ita hard to make balance 1.5x in this stake site. Keno is total scam. And rewards are worst also they ban rewards, codes and rains after every week. Never play on this scam site
12.08.2026TrustpilotOther
It’s the best ever
It’s the best ever! There is always something good challenges and nice benefits 🤝
12.08.2026TrustpilotOther
very fun and payment always on point
very fun and payment always on pointthank you for the free credit and bd gift
12.08.2026TrustpilotWithheld payouts
Dear Stake Support Team,
Dear Stake Support Team,Username: Simran0160Withdrawal ID: 3621569809Withdrawal Amount: ₹13,300 (after ₹700 fee)Withdrawal Date: 07/08/2026My ₹14,000 withdrawal was marked as successful, but I have not received the ₹13,300 in my bank account even after 3 working days.I later made a second withdrawal of around ₹2,090, which was successfully received within 2–2.5 hours. Therefore, the issue is only with my first withdrawal.I have attached the screenshots and bank statement for verification.Please investigate this transaction, provide the UTR/transaction reference number, and help credit the pending ₹13,300 to my bank account as soon as possible.
12.08.2026TrustpilotOther
I don't know why
I don't know why, but the thing I praised stake before is the reason why I'm rating it 3 stars. The live customer support was superb, like an instant reply within maximum 5 minutes after my concern. These past 3 weeks has been the opposite. Every midnight, 11pm to 1am PHT, there were no replies and even going hours on hours before I even got a reply. Few times I sleep through it waiting for the response. WHAT HAPPENED???
12.08.2026TrustpilotAccount blocks
They suck you in.
They suck you in, take your money and then shut down your dashboard for no reason. Once your account is deleted, you will never hear from them again. , don't let them touch your savings. I value the way #FIDUCI GROWTH# manages accounts. Their process is entirely clear and they never place hidden restrictions when it's time to withdraw.
12.08.2026TrustpilotBonus terms
Needs more wins and to give away more…
Needs more wins and to give away more bonus/free plays
12.08.2026TrustpilotWithheld payouts
Unacceptable Service: Money Debited, Zero Support Available & Payment Cancelled!
Absolute nightmare experience with local currency deposit on Stake! I deposited ₹14,999.03 via UPI on 9th August 2026, but the amount was never credited to my account.What makes this worse is the total absence of customer service—Stake offers NO working email support, and their Live Chat support is completely inaccessible. When a deposit fails, a user has literally NO WAY to speak to a human representative!Despite the funds being debited from my bank account, the system status was automatically marked as "Cancelled". I have already submitted the official escalation form with complete payment proof and Paytm receipt details:Enquiry ID: ha1g6v15Fmn90vUMTransaction ID: 3626074054Amount Paid: ₹14,999.03UPI Ref No (UTR): 622103909702Paid To (Merchant/UPI ID): Prit Kumar Sinha (boim-587343567281@boi)Date & Time: 04:02 PM, 09 Aug 2026I urge the Stake Finance and Management team to manually verify this UTR against their payment gateway statement immediately and credit my wallet balance. Resolve this at the earliest.Additionally i also goes to the bank and they said amount has successfully transferred to the merchant account.
12.08.2026TrustpilotGame fairness
Hard scripted manipulated casino.
Hard scripted, manipulated slotsFake rtp. Banned in USA after government tried to check rtp. Fake reviews. Average casino rating is 1. This one got thousand of fake reviews made by Indians for 1$Avoid it any cost. Not a single valid license. Just poor scam. Soonly will be closed worldwide. Withdraw every single cent until it happensz
12.08.2026TrustpilotOther
Deposited funds never came to my stake…
Deposit funds never came to my stake account,On 10 August at 9.19 Pm IST , I deposited 13000 inr , the funds didn't come to my account at all .After 24 hours despite raising the ticket for enquiry with all the proofs , of screenshot , UTR , the money has been debited from my account to the QR code they given , after that they just say case is closed as we didn't receive any funds from me ? How ? It's a scam by your provider /vendor you are working with .It's your responsibility not the user.Why do I have to suffer for your buisness model and the providers you are dealing with .Whoever sees this from STAKE , kindly please I beg you give me my funds back Enguiry ID: frYNS7LspzjFnbU2Stake Username: Somesh2911
12.08.2026TrustpilotOther
Always get answers fast
Always get answers fast , and most importantly getting the money won back in your account as fast as you put it in the game!!! Thanks you stake 💕
12.08.2026TrustpilotWithheld payouts
“I made an INR withdrawal 3 days ago
“I made an INR withdrawal 3 days ago, but I still haven’t received the money. The support team is also not helping me.”
12.08.2026TrustpilotOther
100k dolar cekim ayni dakikalarda…
100k dolar cekim ayni dakikalarda gonderildi kusursuz