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Stake — player complaint #20375, 2026-09-01: other

Stake: a player complaint filed on 2026-09-01, about other. Published on Trustpilot. One of 720 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-09-01 Trustpilot Other

⭐ 1/5

⭐ 1/5 — Serious concerns over UK onboardingMy experience with Stake has raised serious concerns.I was directly approached by someone promoting Stake. I made it clear from the outset that I was in the UK, where Stake.com is not licensed to operate.Despite this, I was then directed to a third party who created an account and email for me. The residency/KYC information used did not reflect my actual circumstances, yet the account was still able to access Stake and gamble.After providing the username that had been created for me, a promotional bonus was activated and was available for me to claim through Stake.I subsequently raised these circumstances directly with Stake and asked them to investigate how I had been approached, referred, onboarded and provided access despite clearly stating that I was UK-based.At the time of writing, I am yet to receive a substantive response to my formal complaint, or any meaningful direct contact addressing the issues I have raised.Given the seriousness of the circumstances, I expected a clear explanation of how this onboarding process was able to happen in the first place and what action Stake intends to take.This review reflects my own experience and the evidence I have retained. I would strongly encourage anyone considering using Stake to understand the regulatory position in their own country and to be extremely cautious about affiliate or third-party approaches.Sendor31

Complaint data

Case number
#20375
Filed
2026-09-01
Status
Status unknown
Category
Other
Place among complaints about Stake
320 of 720 by date, newest first
Source
Trustpilot — original ↗
Text
227 words, as published

All 720 English-language complaints about Stake — as a list by date; the summary, statuses and disputed sums are on the operator page.

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