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Spinurai — player complaint #59745, 2024-08-19: other

Spinurai: a player complaint filed on 2024-08-19, about other, status — closed, no outcome. Published on CasinoReviews. One of 21 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2024-08-19 CasinoReviews Other Closed, no outcome

Spinurai - self-exclusion

Dear Ladies and Gentleman, I would like to complain about Casino Spinurai which operates under the N1 Interactive Limited Casino group. A long time ago I had myself banned from the partner of the N1 Interactive group N1 Casino because of a strong gambling addiction. This information was also successfully adopted because I received a refund of my deposits at Casiq Casino months later due to my severe gambling addiction. Now there is Spinurai, who officially still have a valid website, but they don't respond to my letters to refund my deposits because of an active gaming addiction ban in the company. I have also attached the data that confirms that I have already requested a refund from the partner. Even if the casino is no longer online, N1 Interactive Limited still has to reimburse me for my losses from Casino Spinurai, where there was an active block long beforehand and there was my official registration under the exact same data as well as identification documents and KYC. would also like to inform you that due to time passing I no longer remember my username and therefore have used my registered first and last name as I do on all N1 Interactive Limited websites. Unfortunately, I no longer have the exact amount in dispute and the time because the company did not provide me with any information about my permitted deposits. I therefore urgently ask you to contact the Casino Spinurai or the casino group N1 Interactive directly as I have already heard several times that the site is no longer online? However, this is what it is for me. At the End here are my full Informations. If regarded i can proof it with Bank Statement about Refund already made by Casiq und my ID details for any questions. Name: ▇▇▇▇▇▇▇▇▇▇▇▇▇ Birthday: ▇▇▇▇▇▇▇▇▇▇ Nationality: ▇▇▇▇▇▇ E-Mail: ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇ Mobile Number: ▇▇▇▇▇▇▇▇▇▇▇▇ Adress: ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇▇▇▇ I really wanted to thank you for your help it would really help me if i finally get my money back i was already not allowed to bring in to Spinurai because of self banning. The two Copys are about the Statement that this casino should officially respond because there license is valid via Internet. Time of incident and date i cannot tell because no information from Casino Side about my history! Best Regards, ▇▇▇▇▇▇▇▇▇▇▇▇▇

Complaint data

Case number
#59745
Filed
2024-08-19
Status
Closed, no outcome
Category
Other
Place among complaints about Spinurai
1 of 21 by date, newest first
Source
CasinoReviews — original ↗
Text
389 words, as published

All 21 English-language complaints about Spinurai — as a list by date; the summary, statuses and disputed sums are on the operator page.

The same complaint about other operators

How the risk index is calculated and how complaints are labelled — the method behind this section.

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