PlayAmo: 94 complaints filed in English across 3 platforms, 1 still open, disputed sums $40,977 · €3,799 and 1 more currency. Most of them are about withheld payouts (29%). Risk index 32.0. Texts below are the players' own words, as published on the source site; last complaint 2026-10-01.
Status unknown 68
Rejected 15
Resolved 8
Closed, no outcome 2
Unresolved 1
Sources
Trustpilot 68CasinoReviews 25Casino Guru 1
Complaints by month
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Questions and answers
How many complaints are there about PlayAmo?
The English-language record holds 94 complaints from 3 platforms, 1 of them without a resolution; 68 carry no status from the platform. The latest one is dated 2026-10-01.
Does PlayAmo resolve complaints?
Of 26 complaints where the platform recorded a status, 31% were resolved, 4% remain open and 58% were rejected as groundless, 8% were closed without an outcome. Withheld payouts account for 15% of them.
What do players complain about?
Mostly withheld payouts — 29% of cases, then other (28%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 94 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 32.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 94
13.05.2025TrustpilotBonus terms
Worst rip off gambling site! DO NOT USE
I won money on free spins they awarded me , it told me I had to spent a certain amount to have a withdrawal. I got their 10 .20 free spins up to 22$ then upped my bet and went to 130, slowly inclined to roughly a thousand dollars. Kept making me play, worked it down to about 400$ that was cashable and they declined to withdrawal and kept all my awarded money because I did 8-10 8$ spins which apparently you can’t do in their fine print even though I spent well over their required limit without those 8-10 spins. They will rip you off any chance they get! Do not you this website! Only online site I’ve ever had an issue with, never getting a cent from me or anyone else I know ever again! DON’T WASTE YOUR MONEY, they will take it from you!
17.04.2025TrustpilotWithheld payouts
I WOULD NOT use this casino
Dont listen to the bot reviews. First hand, real human experience. I WOULD NOT recommend this casino. They hold your winnings ransom and get you to confirm your bank everytime you win. I always lost on this site anyways and the two times I won it was the worst experience I've dealt with any casino. A bank reference number is not good enough even tho if they really cared about fraud that would be suffice considering it'll give you all the info you need in a verification case. Ridiculous, slot games are controlled. Only way I won was games I can some what control, like crash games. Most useless casino out there. Save your time and money. They'll HOLD YOUR WINNINGS EVEN AFTER YOU VERIFIED YOUR ACCOUNT. SCAM ARTISTS. Customer service is useless. Id post screenshot of the chat if I could. They give you bot answers and continue the run around. No help whatsoever and they offer next to nothing for bonuses. The site is dog because I still get the first deposit offer even tho I made just over half a dozen deposits. Glitchy. The only good game on this site is bitcoin crash and even then that game is not even average.
24.03.2025TrustpilotWithheld payouts
ABSOLUTE SCAM!!!
ABSOLUTE SCAM!!!cannot withdraw, followed all the requirements for verification.Was advised “sorry we cannot process withdrawals in your region”But you can make deposits?! Absolute scam!Stole tens of thousands of $ winnings off me!DO NOT USE!!
20.11.2024TrustpilotGame fairness
NO WINS !! YOU WILL LOOSE !! STAY AWAY !!
NO WINS !!YOU WILL LOOSE !!Below are fake reviews !!This website is a total SCAM !!Poor customer service & vip host !!STAY AWAY !!
09.10.2024TrustpilotGame fairness
The reviews are lies !!!
The reviews are lies !!!! Don’t play here you will never ever win! They also take money from your account without permission just to add insult to injury ! Don’t do it you will regret it this site is so corrupt everything associated with Dama is rigged don’t play here !!!!!!
13.09.2024TrustpilotBonus terms
Its a scam site beware like other…
Its a scam site beware like other reviews i myself have deposited alot of money without deposit bonuses because thats a scam in its self and won nothing it just gives u a fraction of the bet if your lucky and takes all your money no matter what game u play free spins and bonus games are near impossible to get and when u do u might get a few cents back if your lucky and the withdraw rules are b_llshit cant withdraw less than $300 and theres a max daily limit like your quite happily take our money but dont want to give us our wins what b_llshit plus if u some how perform a miracle and win which u have more chance of seeing jesus rise again u have to wait days to get your win because they hold it incase u want to keep playing then they process it then deposit it to u
13.08.2024TrustpilotAccount blocks
This site scammed me out of 7000 then…
This site scammed me out of 7000 then closed my account they are a joke DONT PLAY
04.08.2024TrustpilotWithheld payouts
Stay far away from these scammers
Stay far away from these scammers. Deposited straight away with my card. When I tried to withdraw they showed there true colours. Tried to withdraw the money back through the card I deposited with about 7 or 8 times, contacted customer service, they said try bank transfer,tried this for few days,no chance what so ever. I was getting an email withdrawal cancelled by user,which is me. Totally scammers. How these lowlfe are allowed to operate is mind blowing. All my documents was verified,so no problem there. Sooner these scammers are brought before the courts the better. Stay far away from Playamo or you will be very sorry.
01.08.2024TrustpilotAccount blocks
Becarefull of this site.Everything they…
Becarefull of this site.Everything they advertising isn't true especially the first deposit bonus and when you contact them they will makeup silly excuses and lies. Closed my account immediately
19.07.2024TrustpilotWithheld payouts
SCAM WEBSITE **god is wanting you to read this comment**
This is a scamming website, they buy trustpilot reviews, they’re all fake. I had to learn the hard way by them not depositing my $125 I put in. Already contacted my bank. Do not use this website. any comments of them being legit are the owners/workers**PLEASE DO NOT TRUST THIS SITE IT'S NOT WORTH IT THEY WILL SCAM YOU** DONT TRUST *GOD* MADE YOU SAW THIS COMMENT FOR A REASON. TRUST IT!!!**UPDATE: They're trying to delete my review on trustpilot LMFAO Don't trust this dirty site PLEASE
18.07.2024TrustpilotGame fairness
Scam casino
Scam casino. Nothing but dead spins constantly. Played the same Lara Croft game for awhile with at least $1000 in deposits over a few months. Can count on 2 hands how many time free spins are triggered (with low payout) and bonus jackpot hasn't triggered AT ALL. Jackpot totals have been maxed out for months. At a $1 bet highest jackpot is $3500 ( starts around $2000) and lowest is $75 (starts at $20). Jackpots build up to a max amount when wilds appear. They go up a $1 or so depending on wilds on screen. It took a long time to max them out and they have NEVER paid out. SCAM SCAM SCAM. Take your money elsewhereAlso don't take any non-deposit bonuses. They have a max $75 withdrawal. So if you win $1000 and even play through the required amount, they still only give you $75 and tough luck on the rest.Edit: Also might I add.... It's a battle to close your account also. They don't give you the option on the site, you HAVE to contact support. What do they do when you ask for your account to be closed, well..... They offer you a bonus of course. If you decline and ask to just close it..... Well they tell you to wait for an email that never comes. Talked to 3 different support staff that all said an email would come to no avail. Never received one.Chloe, the so called casino manager is no better. Offers bonus after bonus. Tells you about all the people winning, and how much money they are winning. Then she just keeps offering bonuses when you repeatedly ask your account to be closed. Took over 11 emails to finally have her deactivate my account. But she sincerely cares about you......
27.06.2024TrustpilotOther
Stay away
Stay away! Scammers no matter how much you give, you will not get anything back. Complete criminals. Owned by the crime syndicates
20.06.2024TrustpilotOther
Scamming site
Scamming site. Aussie here, they offer bonus credits and all. I deposited once. Nothing added and no way to get your money back. dont play.
20.04.2024TrustpilotBonus terms
Lot of people are newbies leaving tue…
Lot of people are newbies leaving the reviews. Oh boy you won! Have fun spending $5,000 after that first $1200-$3000 withdrawal because you'll have to spend double that once you make your first withdrawal. The worst thing about playamo is the fact you can make a withdrawal one day fine no problem, next time you try they want all the information like ID etc all over again lol. Happens ever single time with me. I don't have this problem with pokerstars, or spinpalace.com even stake casino has treated me better. You people will say whatcha want because this is the only casino yall know. Big scams. Avoid playamo! Date of experience = every time I enter playamo lol. Also, bonuses suck on playamo I can deposit my hard earned money any time of the day, but when I got to withdrawal watch THE frig OUT. That's illegal. Fraud
27.02.2024TrustpilotWithheld payouts
Scam scam scam
Scam scam scam. I've been trying for two weeks to withdraw winnings and have been declined 3 times to my credit card advising my bank is "blocking the deposit" - lies according to my bank. Tried bank transfer twice, first time it "errored" and second time (after waiting a full week) I was advised there was an error and was put back in my playamo account to spend. Absolute scam- don't touch it!
24.11.2023TrustpilotVerification
Cashout is so annoying complicated
Cashout is so annoying complicated. They Want five documents, below a mobilephone bill to verify the Personal address. 3 (!) documents/ Bills which confirm my address became Not accepted. I Need to Go to the town hall to get a address confirmation, what costs 10€ and waste ma Time! Definitely the Last Time that i Play there!Not recommendable!
05.07.2023TrustpilotWithheld payouts
Refuses to cashout even after verifications
Refuses to cashout even efter verifications and 5 withdrawal requests. A new excuse everytime. The latest is customer is trying to withdraw to cash but used crypto to purchase. I have never used crypto and have no idea how I would even do that. They're based in an area with no regulation so they can avoid being shut down by government
11.05.2023TrustpilotWithheld payouts
This casino is so shady and backwards
I was an avid and regular player on this casino, I’m in Canada and there aren’t a ton of casinos that have the games I enjoy and that you’re able to stop the reels which I’m a sucker for. I completely understand win/loss, and I take my chances making deposits of hundreds + per week… FINALLY I came out with a fairly decent win at which point it was nothing but a battle with the casino. Finally they encouraged me to create an e-wallet with a service that is not Canadian but thinking “god can’t be worse than you guys”… WRONG! Now I’m having the same issue with a different company and their “customer service” have washed their hands of it since it’s out of their accounts. They have verified me, which was a massive headache, they have no problem at all taking my money the same way every single time I would deposit, but then when I try to withdraw onto that same card that they easily take money from weekly all of a sudden there is an issue with their providers… meanwhile while they’re rejecting my withdrawals, to that card, curiosity got the best of me… THEY COULD STILL ACCEPT MY MONEY FROM THE CARD! Hmm… shady, sneaky, and I hope people don’t go “well people only write bad reviews I’m going to see for myself” because I’m not the only one and I won’t be the last.
18.04.2023TrustpilotWithheld payouts
Once Great, no more.
As a long time player at this casino , (Around 8 years) its time to call quits with this casino. Initially, in the VIP management of Elly, Playamo was great. Last few years things have changed a lot, new VIP, more challenges with withdrawals, etc. My most recent chain of events have been the inability to withdrawal, as my VIP manager seemly avoids my messages for request, the last 2 / 3 times. Thus, I've continued to play over and loss winnings over coming days. Ultimately this is my fault, but, ordinarily, when I request a withdrawal its fairly quick they get onto it (potentially with challenges). In short, just seems to hard to make a withdrawal nowadays, so I cancelled my account.
15.04.2023TrustpilotBonus terms
This is the worst casino ever
This is the worst casino ever. STAY AWAY! I started with 300 and won 15k then when it was time to cashout they Said i had broken one of the tearms of service rules and that they legally could confiscate all my winnings. I got sick to my stomach after hearing this.