Pink — player complaint #66694, 2016-10-20: bonus terms
Pink: a player complaint filed on 2016-10-20, about bonus terms, status — closed, no outcome. Published on CasinoReviews. One of 10 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
2016-10-20CasinoReviewsBonus termsClosed, no outcome
Pink Casino - Accused of bonus fraud
Hello, I signed up to Pink Casino about a week ago and did their welcome offer. I lost the first one and they offered a 2nd deposit bonus. I did that and ended up winning £3577. After I put in a withdrawal they asked for KYC documents which I supplied them. They then said that they needed a selfie picture of me with my ID and then I could receive my withdrawal. After I sent them it, the following day they said I was committing several breaches of the contract and my winnings have been confiscated and the decision is final. They haven't even said what I did wrong other than 'several breaches'. My account with them is [EDIT] and my email [EDIT]. The person who was emailing me was [EDIT].
Thanks,