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Pink — player complaint #66694, 2016-10-20: bonus terms

Pink: a player complaint filed on 2016-10-20, about bonus terms, status — closed, no outcome. Published on CasinoReviews. One of 10 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2016-10-20 CasinoReviews Bonus terms Closed, no outcome

Pink Casino - Accused of bonus fraud

Hello, I signed up to Pink Casino about a week ago and did their welcome offer. I lost the first one and they offered a 2nd deposit bonus. I did that and ended up winning £3577. After I put in a withdrawal they asked for KYC documents which I supplied them. They then said that they needed a selfie picture of me with my ID and then I could receive my withdrawal. After I sent them it, the following day they said I was committing several breaches of the contract and my winnings have been confiscated and the decision is final. They haven't even said what I did wrong other than 'several breaches'. My account with them is [EDIT] and my email [EDIT]. The person who was emailing me was [EDIT]. Thanks,

Complaint data

Case number
#66694
Filed
2016-10-20
Status
Closed, no outcome
Category
Bonus terms
Place among complaints about Pink
10 of 10 by date, newest first
Source
CasinoReviews — original ↗
Text
132 words, as published

The summary, statuses and disputed sums are on the operator page.

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