Pin-Up— player complaints: 78 in English

WithdrawalYou say withdrawal available for you but you can't play but withdrawal not available in my account.When i try to withdrawal it say withdrawal not available for you.Chat support said additional verification need.but i not receive any mail.and i do email many time i can add proof here.Id=65821733

 Image redacted Image redacted Image redacted ![]()  ![]() ![]() My account (ID: 83262527) was fully verified. I had successful withdrawals on February 18th and 19th. However, after winning more, the casino blocked my account with 1096 AZN balance, claiming 'duplicate documents'. This is impossible as they already accepted my documents and paid me before. I have proof of previous payouts and the current block message

My player id #64460174 has not been verified till now . More than 7 days had been passed on . I have sent them every thing the pinup support team told me to send them . Please unblock my account and let me play and withdrawal my earnings and my amount.

I made two deposits on Pinup,. And when I completed wager and tried to withdraw they said they want my bank statement and i shared my last three months which includes their deposit details but even though still i am unable to withdraw my funds More than 20 days have passed, and my money is still mi

I made two deposits on Pinup,. And when I completed wager and tried to withdraw they said they want my bank statement and i shared my last three months which includes their deposit details but even though still i am unable to withdraw my funds More than 20 days have passed, and my money is still missing. Despite contacting customer support several times, I have received no response at all. This is completely unacceptable and strongly suggests extremely poor service or even a possible scam.The lack of transparency and total disregard for customers’ funds raises serious concerns about the platform’s legitimacy and trustworthiness. I would strongly warn other users to be very careful before depositing any money.User ID: 35494410

am writing to report an incorrect payout in the game Pin-Up 40 Burning Hot (Bell Link feature). I have full screenshot video .. i send u screenshots Details of the issue: - The GRAND jackpot was triggered during the bonus round - An active x3 multiplier was visible on the screen - The GRAND win is clearly recorded in the game history - I have a video recording of the full round as evidence Despite this, the system credited an incorrect amount instead of paying the full GRAND jackpot (8263 AZN). Please review: - The game history - The video evidence - The bonus round mechanics and payout calculation If multipliers do not apply to jackpots, please explain why the GRAND jackpot is officially registered in the history but not paid correctly. If this issue is not resolved properly, I reserve the right to escalate this case to the game provider and relevant regulatory authorities, as the win is clearly recorded in the game history and supported by video evidence. I kindly request a full investigation and a written explanation or correction of the payout. > If this issue is not resolved properly, I reserve the right to escalate this case to the game provider and relevant regulatory authorities, as the win is clearly recorded in the game history and supported by video evidence. Best regards, ▇▇▇▇▇▇▇▇▇▇▇▇▇ Username : ▇▇▇▇▇▇▇ ID: ▇▇▇▇▇▇▇

Full fake fraud account blocked for saying bonus abuse he blocked and give any reason

I made two deposits on Pinup, and neither of them was credited to my account. More than 24 hours have passed, and my money is still missing. Despite contacting customer support several times, I have received no response at all. This is completely unacceptable and strongly suggests extremely poor service or even a possible scam.The lack of transparency and total disregard for customers’ funds raises serious concerns about the platform’s legitimacy and trustworthiness. I would strongly warn other users to be very careful before depositing any money.User ID: 9285387

I made two deposits on Pinup, and neither of them was credited to my account. More than 24 hours have passed, and my money is still missing. Despite contacting customer support several times, I have received no response at all. This is completely unacceptable and strongly suggests extremely poor ser

Worst site i have win and they don't give me to withdrawal my funds they locked my account for no reason this is scam site where you can deposit but can't withdrawal full scam site don't anyone make deposit in this site Reply to pin up: what is security i win and you don't let me withdrawal my funds even you don't give me my initial deposit you asked for kyc i completed it and your scam casino banned my account anyone don't play in this casino site it is scam site.if i have done something wrong is only win in your casino if you want kyc then why don't you ask when I make deposit because you are scammer

Worst site i have win and they don't give me to withdrawal my funds they locked my account for no reason this is scam site where you can deposit but can't withdrawal full scam site don't anyone make deposit in this site Reply to pin up: what is security i win and you don't let me withdrawal my funds

Full fraud site hai ek bari thodi se winning karo additional verification me dal degi phir permanent blocked don't play Mera account blocked kar diya4 MONTH KE BAD VERIFICATION COMPLETE KA MAIL AYI THI UNBLOCED KIJAISE HI LOGIN KARNA GAYA DISABLE DIKHA DIYA CUSTOME SUPPORT SE PUCHA UNHONE KAHA PERMANENT BLOCKEDWAHA UNBLOCED KE 1 SEC KE ANDAR PERMANENT BLOCEDSCAMMER SITE DONT PLAY GUYS

Full fraud site hai ek bari thodi se winning karo additional verification me dal degi phir permanent blocked don't play Mera account blocked kar diya4 MONTH KE BAD VERIFICATION COMPLETE KA MAIL AYI THI UNBLOCED KIJAISE HI LOGIN KARNA GAYA DISABLE DIKHA DIYA CUSTOME SUPPORT SE PUCHA UNHONE KAHA PERMA

Complainant Details:Name: Kirti ChoudharyUser ID (on Pin-Up): 62896509Location: Rajasthan, India---Subject: False Accusation of Using a Stolen Credit Card and Defamation by Pin-UpDetails of the Complaint:I am a verified user of the betting website Pin-Up. I had a pending withdrawal of ₹32,049 in my

Complainant Details:Name: Kirti ChoudharyUser ID (on Pin-Up): 62896509Location: Rajasthan, India---Subject: False Accusation of Using a Stolen Credit Card and Defamation by Pin-UpDetails of the Complaint:I am a verified user of the betting website Pin-Up. I had a pending withdrawal of ₹32,049 in my account.After complying with every verification request (identity proof, address proof, gas bill, SIM contract, video verification, deposit proofs, mobile model, IP address, and even bank screenshots), the company blocked my account and falsely accused me of making deposits via a stolen credit card.This accusation is completely false and baseless.All deposits were made from my own verified bank account / UPI / card in my name (Kirti Choudhary). I have sufficient evidence in the form of transaction records, bank statements, and payment confirmations to prove this.I am not demanding any refund or withdrawal now. My only concern is the false criminal allegation made against me without proof, which has caused mental harassment, defamation, and emotional distress.

After more than 2 months and 5–6 rounds of verification, Pin-Up suddenly blocked my account. They accused me of submitting “fake documents” but never showed me which document they claim is fake. Every single file I provided — payment proofs, bKash/Nagad statements, transaction IDs — was 100% genuine

After more than 2 months and 5–6 rounds of verification, Pin-Up suddenly blocked my account. They accused me of submitting “fake documents” but never showed me which document they claim is fake. Every single file I provided — payment proofs, bKash/Nagad statements, transaction IDs — was 100% genuine and my own.This feels like deliberate harassment. Instead of resolving issues, Pin-Up keeps dragging customers through endless verification only to block accounts without explanation. I trusted them, I followed every instruction, yet they shut my account unfairly.If my account is not restored, I will expose this injustice across every social media platform. I have kept full evidence of my deposits, statements, and communication with support, and I am ready to make everything public.Username: opkhan

I had been a loyal user of Pin-Up, but my experience has been extremely disappointing.For the last 2 months, I completed 5–6 different verifications and submitted every possible document they asked for (including official statements from bKash/Nagad).After all that hassle, instead of unlocking my account, they suddenly blocked it permanently, accusing me of providing forged documents — which is completely false.This is nothing but harassment and an unfair, illegal action against a genuine user.Pin-Up wasted my time, caused mental stress, and took my money without giving proper support.⚠️ Be very careful before trusting this platform.— Al Imran

After I submitted ALL documents they asked (ID, address, bills, SIM contract, video verification, deposit proofs, mobile/IP), Pin-Up blocked my account (User ID: 62896509) and accused me of depositing via a stolen credit card.👉 This accusation is completely FALSE.✔️ All my deposits were made through my own verified bank account/UPI, in my name (Kirti Choudhary).✔️ I have already submitted deposit screenshots and my bank statement as proof.By making such false allegations, Pin-Up is not only refusing to release my withdrawal of ₹32,049, but also attempting to defame me by labeling me a criminal without evidence.I will be escalating this matter through:Defamation case in Indian court (₹10 lakhs compensation)Cybercrime.gov.in complaintBank & RBI fraud investigation teamsCuraçao Gaming Control BoardPublic awareness via Trustpilot, AskGamblers, Twitter, Facebook & consumer forums⚠️ Warning to all players: Pin-Up uses this “stolen credit card” excuse as a trick to block withdrawals and avoid payments. Do not trust this platform.

My account (User ID: 62896509) had a withdrawal of ₹32,049 pending.Instead of paying me, Pin-Up:✔️ Asked for endless documents (ID, bills, SIM, video, deposit proofs, IP, mobile model)✔️ I submitted EVERYTHING❌ Then they blocked my account and falsely accused me of depositing via a stolen credit card👉 This is 100% false – I deposited only through my own verified bank/UPI.This is not just fraud but also defamation.I am filing complaints with:🔹 National Cyber Crime Portal (India)🔹 RBI & my bank fraud team🔹 Curaçao Gaming Control Board