Paddy Power — player complaint #27669, 2026-09-30: other
Paddy Power: a player complaint filed on 2026-09-30, about other. Published on Trustpilot. One of 296 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about Paddy Power: statuses, disputed sums, risk index →
I went into my local Paddy Power shop for the last time this morning after being a loyal customer for many years. On Monday I was told I had won the football competition to win a £25 free bet. I was delighted with this win as the free bet guaranteed me a profit given that I always back and lay. My name was on the board as the winner by the way. Today I discovered that my name had been removed. I was told by the manager that he had double checked the results and apparently somebody else had won. No apology. Although I did not ask for this, I thought the least they could have done was to perhaps offer me a £10 free bet, or even just a £5 one as consolation and as a goodwill gesture given they had earlier told me I had won. Indeed I could have used the £25 earlier if I had wanted to. I'm very disappointed with Paddy Power over this. As such, that's me finished with them as this unfortunate incident has soured what was previously a good relationship.
Complaint data
- Case number
- #27669
- Filed
- 2026-09-30
- Status
- Status unknown
- Category
- Other
- Place among complaints about Paddy Power
- 16 of 296 by date, newest first
- Source
- Trustpilot — original ↗
- Text
- 188 words, as published
All 296 English-language complaints about Paddy Power — as a list by date; the summary, statuses and disputed sums are on the operator page.
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