Omni — player complaint #65373, 2019-01-17: bonus terms
Omni: a player complaint filed on 2019-01-17, about bonus terms, 1,923 EUR in dispute, status — resolved. Published on CasinoReviews. One of 6 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Hello. I registered at omnicasino on 25.dec.2018. I lost my first 60 eur deposit and 60 eur bonus, on my second 60 eur deposit i received 45 eur bonus and from 6 eur stake i won 2000 eur on Captain treasure. I finished wagering requirement mainly playing Golden Tour slot and withdrawn 1982.5 eur on 26.dec.2018 On january 2 i logged in and found that my withdrawal 1982.5 eur was cancelled and replaced with 60 eur on 29.dec.18 and my balance still was 0 - 1922.5 were removed from my account. I contacted support and they told that my winnings were cut becase they suppose i broke clause 11 of promotional T