NV Casino — player complaint #15303, 2026-07-06: other
NV Casino: a player complaint filed on 2026-07-06, about other, 5,000 EUR in dispute, status — closed, no outcome. Published on Casino Guru. One of 29 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
NV Casino - Player seeks refund for losses during self-exclusion.
The player from Germany filed a complaint regarding NV Casino, stating that despite having initiated a self-exclusion from Casinoly on April 6, 2025, he was still able to play and incur losses at NV Casino. He requested an investigation into whether the self-exclusion should have applied to NV Casino as well and sought a refund for losses incurred after the self-exclusion date. It was clarified that NV Casino was not affiliated with Casinoly, and self-exclusion requests had to be made separately for each casino. The complaint was closed upon the player's confirmation.
