N1 — player complaint #61157, 2022-06-17: game fairness
N1: a player complaint filed on 2022-06-17, about game fairness, status — resolved. Published on CasinoReviews. One of 153 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about N1: statuses, disputed sums, risk index →
Casinomeister Forum Thread (recognized by moderators) - https://www.casinomeister.com/forums/threads/n1-interactive-casinos-change-their-rtp-when-logging-in.97551/#post-1249476
I started playing on 'N1 Interactive' brands in March, attracted by their UI & bonuses.
I mainly play slot games by 'PragmaticPlay' & 'PlaynGo' .
Prior to registering at a casino, I always check the RTP of PragmaticPlay & PlaynGo slot games to ensure they are at the 96% - 96.5% average. Why? Because the difference between a RTP of 94% and 96.5% is an increase in the House edge by 50%**
When logged out of a N1 Interactive brand, whether it be SlotWolf, Slothunter or N1Casino, when launching a PragmaticPlay or PlaynGo slot game, the RTP shows the average, 96.5%. However upon logging in and making a deposit, the RTP decreases by 1% - 2%.
Therefore after spending large sums of money on PragmaticPlay & PlaynGo since March, all this time I have been of the knowledge that I have been playing slot games with an RTP of above 96%, as advertised prior to registering an account and depositing.
When discovering that I had in fact been playing @ an RTP of < 60%, I was very disappointed considering how a RTP difference of 1% is huge from a mathematical standpoint.
Therefore I am requesting a refund of all funds wagered on PragmaticPlay & PlaynGo for all N1 Interactive brands.
Other info:
I have the same e-mail address across all N1 Interactive brands I registered with.
Please refer to the casino forum link above, since I include screenshots.
Regards,
Complaint data
- Case number
- #61157
- Filed
- 2022-06-17
- Status
- Resolved
- Category
- Game fairness
- Place among complaints about N1
- 18 of 153 by date, newest first
- Source
- CasinoReviews — original ↗
- Text
- 248 words, as published
All 153 English-language complaints about N1 — as a list by date; the summary, statuses and disputed sums are on the operator page.
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