Skip to main content

N1 — player complaint #61157, 2022-06-17: game fairness

N1: a player complaint filed on 2022-06-17, about game fairness, status — resolved. Published on CasinoReviews. One of 153 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2022-06-17 CasinoReviews Game fairness Resolved

N1 Casino - altering RTP when logged out.

Casinomeister Forum Thread (recognized by moderators) - https://www.casinomeister.com/forums/threads/n1-interactive-casinos-change-their-rtp-when-logging-in.97551/#post-1249476 I started playing on 'N1 Interactive' brands in March, attracted by their UI & bonuses. I mainly play slot games by 'PragmaticPlay' & 'PlaynGo' . Prior to registering at a casino, I always check the RTP of PragmaticPlay & PlaynGo slot games to ensure they are at the 96% - 96.5% average. Why? Because the difference between a RTP of 94% and 96.5% is an increase in the House edge by 50%** When logged out of a N1 Interactive brand, whether it be SlotWolf, Slothunter or N1Casino, when launching a PragmaticPlay or PlaynGo slot game, the RTP shows the average, 96.5%. However upon logging in and making a deposit, the RTP decreases by 1% - 2%. Therefore after spending large sums of money on PragmaticPlay & PlaynGo since March, all this time I have been of the knowledge that I have been playing slot games with an RTP of above 96%, as advertised prior to registering an account and depositing. When discovering that I had in fact been playing @ an RTP of < 60%, I was very disappointed considering how a RTP difference of 1% is huge from a mathematical standpoint. Therefore I am requesting a refund of all funds wagered on PragmaticPlay & PlaynGo for all N1 Interactive brands. Other info: I have the same e-mail address across all N1 Interactive brands I registered with. Please refer to the casino forum link above, since I include screenshots. Regards,

Complaint data

Case number
#61157
Filed
2022-06-17
Status
Resolved
Category
Game fairness
Place among complaints about N1
18 of 153 by date, newest first
Source
CasinoReviews — original ↗
Text
248 words, as published

All 153 English-language complaints about N1 — as a list by date; the summary, statuses and disputed sums are on the operator page.

Similar complaints about N1: game fairness

Game fairness at other operators

  • Betfred 127 complaints in English
  • Stake 118 complaints in English
  • Ladbrokes 109 complaints in English
  • Coral 97 complaints in English
  • Betfair 87 complaints in English

How the risk index is calculated and how complaints are labelled — the method behind this section.

Project sponsors

Companies that keep this analytics open
Gold sponsor

Impressions, clicks and code copies — open statistics. We keep the numbers public for the same reason NeBlask itself is public. Become a sponsor